Humana

Executive Administrative Assistant

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health InsuranceIndustries

Executive Administrative Assistant

Employment Type: Full-time

Position Overview

Humana’s Marketing organization is seeking an experienced Executive Administrative Assistant to join the team as an Administrative Assistant 3. This is a remote position, allowing you to work from anywhere in the US. In this role, you will support approximately 3 senior-level executives and report directly to the VP, Insurance & Portfolio Management.

Key Role Functions

As the Administrative Assistant 3, your responsibilities will include:

  • Transcribing, formatting, and proofreading various materials such as correspondence, invoices, contracts, meeting minutes, reports, expense reports, and presentations using Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
  • Coordinating internal and external meetings, which involves scheduling, making travel arrangements for attendees, and ensuring meeting amenities are available.
  • Managing appointments and schedules for applicable staff.
  • Distributing incoming mail, preparing outgoing mail, filing, and maintaining office supplies or other inventory.
  • Communicating via phone, digitally, and in person with internal and external stakeholders, partners, providers, and corporate and community leaders.
  • Managing and maintaining calendars/schedules using sound judgment to prioritize meetings.
  • Organizing and managing all details related to arranging business meetings (onsite/offsite logistics, coordinating with other departments, catering, remote access, communication, etc.).
  • Assisting the leadership team with presentations, responses to requests, reports, meeting agendas, and meeting materials.
  • Maintaining and managing travel schedules, including scheduling appointments and making travel arrangements.
  • Maintaining office files, records, and filing systems.
  • Determining the proper course of action for incoming requests, calls, and correspondence, and directing them to the appropriate person or operational area.
  • Anticipating needs and taking initiative to eliminate potential bottlenecks.
  • Handling audio/visual needs for the executive floor (if onsite).

Requirements

To be successful in this role, you must possess:

  • 3+ years of experience supporting multiple senior-level executives in a large and complex organization.
  • Proven experience managing numerous details related to calendaring/scheduling, follow-up requests, travel planning, and expense processing simultaneously with a low error rate.
  • Strong proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
  • Strong attention to detail with excellent verbal and written communication skills.
  • The ability to build strong working relationships with people both internally and externally.
  • The ability to always retain confidentiality.
  • The ability to perform at a high-intensity pace, juggling multiple projects with a positive attitude while producing quality work and maintaining strict confidentiality.
  • Solid comfort level in an executive corporate environment.
  • The ability to work independently and effectively in a fast-paced environment, think on your feet, remain calm under pressure, and anticipate needs in advance.
  • Strong organizational skills with the ability to balance multiple initiatives under short timelines and prioritize workload.

Preferred Qualifications

  • Associate's or Bachelor’s Degree.
  • Experience with internet research and proofreading/editing.
  • Experience using various visual collaboration platforms (e.g., Lucid, Loop, etc.).

Additional Information

This is a 100% remote role open to candidates located anywhere in the US. The primary business hours for this position will be Eastern Standard Time.

To ensure effective work for remote employees, your self-provided internet service must meet the following criteria:

  • A minimum download speed of 25 Mbps and an upload speed of 10 Mbps is recommended.
  • A wireless, wired cable, or DSL connection is suggested.
  • Satellite connections are not recommended.

Skills

Microsoft Office Suite
Calendar Management
Travel Arrangements
Meeting Coordination
Expense Processing
Communication
Record Keeping
Presentation Preparation
Outlook
Excel
Word
PowerPoint

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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