Executive Administrative Assistant
Employment Type: Full-time
Position Overview
Humana’s Marketing organization is seeking an experienced Executive Administrative Assistant to join the team as an Administrative Assistant 3. This is a remote position, allowing you to work from anywhere in the US. In this role, you will support approximately 3 senior-level executives and report directly to the VP, Insurance & Portfolio Management.
Key Role Functions
As the Administrative Assistant 3, your responsibilities will include:
- Transcribing, formatting, and proofreading various materials such as correspondence, invoices, contracts, meeting minutes, reports, expense reports, and presentations using Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
- Coordinating internal and external meetings, which involves scheduling, making travel arrangements for attendees, and ensuring meeting amenities are available.
- Managing appointments and schedules for applicable staff.
- Distributing incoming mail, preparing outgoing mail, filing, and maintaining office supplies or other inventory.
- Communicating via phone, digitally, and in person with internal and external stakeholders, partners, providers, and corporate and community leaders.
- Managing and maintaining calendars/schedules using sound judgment to prioritize meetings.
- Organizing and managing all details related to arranging business meetings (onsite/offsite logistics, coordinating with other departments, catering, remote access, communication, etc.).
- Assisting the leadership team with presentations, responses to requests, reports, meeting agendas, and meeting materials.
- Maintaining and managing travel schedules, including scheduling appointments and making travel arrangements.
- Maintaining office files, records, and filing systems.
- Determining the proper course of action for incoming requests, calls, and correspondence, and directing them to the appropriate person or operational area.
- Anticipating needs and taking initiative to eliminate potential bottlenecks.
- Handling audio/visual needs for the executive floor (if onsite).
Requirements
To be successful in this role, you must possess:
- 3+ years of experience supporting multiple senior-level executives in a large and complex organization.
- Proven experience managing numerous details related to calendaring/scheduling, follow-up requests, travel planning, and expense processing simultaneously with a low error rate.
- Strong proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
- Strong attention to detail with excellent verbal and written communication skills.
- The ability to build strong working relationships with people both internally and externally.
- The ability to always retain confidentiality.
- The ability to perform at a high-intensity pace, juggling multiple projects with a positive attitude while producing quality work and maintaining strict confidentiality.
- Solid comfort level in an executive corporate environment.
- The ability to work independently and effectively in a fast-paced environment, think on your feet, remain calm under pressure, and anticipate needs in advance.
- Strong organizational skills with the ability to balance multiple initiatives under short timelines and prioritize workload.
Preferred Qualifications
- Associate's or Bachelor’s Degree.
- Experience with internet research and proofreading/editing.
- Experience using various visual collaboration platforms (e.g., Lucid, Loop, etc.).
Additional Information
This is a 100% remote role open to candidates located anywhere in the US. The primary business hours for this position will be Eastern Standard Time.
To ensure effective work for remote employees, your self-provided internet service must meet the following criteria:
- A minimum download speed of 25 Mbps and an upload speed of 10 Mbps is recommended.
- A wireless, wired cable, or DSL connection is suggested.
- Satellite connections are not recommended.