Enterprise Systems Product Manager (Back Office)

India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Transportation and Logistics, Construction, Energy, Field Service, Manufacturing, Food & Agriculture, Food and Beverage, Retail, Public SectorIndustries

Requirements

The ideal candidate will possess at least 4 years of Product Management experience, with a strong understanding of Front Office and Back Office business processes and systems, particularly within the Salesforce ecosystem. A minimum of 2 years of experience in designing solutions and building requirements for CRM platforms is necessary, along with a basic understanding of accounting and revenue principles. Experience working with mid-senior business stakeholders, translating business problems into user stories and technical requirements, and strong analytical and communication skills are also essential. Applicants must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.

Responsibilities

This role is responsible for optimizing and scaling Motive's Front Office and Back Office systems and workflows to support international expansion, focusing on improving the quote-to-cash process and ensuring seamless data flow between Sales, Finance, and Order Management. Key duties include driving strategic initiatives for systems and workflows on Salesforce, Zuora, and Netsuite, drafting design documents, gathering requirements, building test and deployment plans, managing communications, and owning initiatives from inception through rollout. The Product Manager will collaborate closely with Systems Administration, Development, Quality Assurance, and Support teams to build, configure, test, and release system changes.

Skills

Salesforce

Zuora

Netsuite

Quote-to-cash

System optimization

Workflow automation

Business process improvement

Requirements gathering

Product management

Motive

Enhances broadband services for providers

About Motive

Motive focuses on enhancing the customer experience for broadband service providers. They offer a strategy called the High Leverage Network, which helps service providers simplify their offerings, making it easier for customers to buy, own, and use their services. This approach allows providers to fully utilize their networks to improve business outcomes and stand out in a competitive market. Unlike other companies, Motive emphasizes continuous innovation as a key differentiator, enabling service providers to create a more personalized and engaging experience for their customers. The ultimate goal of Motive is to help service providers deliver a superior customer experience that drives loyalty and business success.

Austin, TexasHeadquarters

1871Year Founded

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health, dental, vision, & life insurance

PTO

Paid Holidays

Parental leave

401(k)

Performance Bonus

Employee Stock Purchase Plan

Company Social Outings

Work From Home Policy

Risks

Emerging competition from agile startups threatens Motive's market share.

Rapid AI advancements may outpace Motive's current audio capabilities.

Consumer privacy concerns could lead to regulatory scrutiny impacting operations.

Differentiation

Motive's ALIVE system offers a unique immersive audio experience for gaming.

High Leverage Network strategy enhances customer experience through continuous innovation.

Focus on personalized audio content differentiates Motive from traditional audio companies.

Upsides

Growing demand for immersive audio in gaming boosts ALIVE system's market potential.

Partnerships with streaming platforms enhance Motive's audio offerings and subscriber retention.

Rise of virtual reality applications creates opportunities for Motive's sophisticated audio solutions.

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