[Remote] Sales Tools & Systems (Salesforce) Manager at Fetch

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Goods, RetailIndustries

Requirements

Experience with Salesforce platform and its connected tech stack
Strong understanding of business processes and ability to foster cross-functional relationships
Data integrity and ability to identify solutions amidst uncertainty
Proactive approach to overcoming challenges and comfort with ambiguity
Ability to lead and manage small teams, including external consultant relationships
Expertise in customizing and administering Salesforce org daily
Familiarity with automation via flows and custom object, field, report, dashboard, and automation implementation
Experience in working across teams to understand needs and demonstrate new features
Ability to translate team requirements into actionable Salesforce development and change management initiatives
Strong problem-solving skills and ability to evaluate, adopt, and champion AI-powered solutions
Experience in managing third-party integrations with revenue operations tools
Ability to operate in an AI-first environment and evaluate, adopt, and champion AI-powered solutions
Strong communication and service skills, with the ability to provide top-notch service to users
Experience in managing large cross-functional projects and leading them from start to finish
Familiarity with AI-powered solutions and their ability to drive automation, data quality, and system efficiency

Responsibilities

Act as the product owner for Fetch’s Salesforce instance, Salesforce data, and integrated tools & systems
Lead a small Salesforce team and manage external consultant relationships
Customize and administer our Salesforce org daily, integrating it seamlessly with other business systems
Design custom objects, fields, reports, dashboards, and implement automation via flows
Work across teams to understand needs, demonstrate new features, and answer system-related questions
Spot and execute on opportunities to enhance system efficiency, aiming to automate manual tasks
Partner with leadership to ensure Salesforce aligns with business goals and reporting requirements
Translate team requirements into actionable Salesforce development and change management initiatives
Ensure smooth integration between Salesforce and other platforms
Build internal relationships to proactively address issues and become a trusted sales team advisor
Provide top-notch service when addressing user questions
Lead large cross-functional projects, managing them from start to finish
Manage third-party integrations with revenue operations tools
Operate in an AI-first environment; able to evaluate, adopt, and champion AI-powered solutions to drive automation, data quality, and system efficiency
Identify and execute on opportunities to improve system efficiency and automate manual tasks

Skills

Salesforce

Sales Tools

Systems

Problem-solving

Strategy

Operations

Fetch

On-demand delivery service for local products

About Fetch

Fetch Delivery Inc. provides on-demand delivery services to individual consumers and local businesses in Santa Fe, NM, and Boulder, CO. Customers can order a variety of products, including groceries, pharmacy items, meals, pet supplies, and more, sourced from hundreds of local businesses. Once an order is placed, Fetch's drivers pick up the items and deliver them directly to the customer's home. The company differentiates itself by focusing on local partnerships and offering a wide range of products, while also providing flexible earning opportunities for drivers. Fetch's goal is to meet the growing consumer demand for convenience and time-saving solutions in the local delivery market.

Irvine, CaliforniaHeadquarters

2013Year Founded

$9.2MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer Software, Consumer GoodsIndustries

11-50Employees

Benefits

Stock options

401k match

Medical, dental, & vision

Pet insurance

Education reimbursement

Flexible PTO

Parental leave

Flexible work schedule

Hybrid work environment

Risks

Increased competition from DoorDash and Uber Eats could overshadow Fetch's market presence.

Rising operational costs may impact Fetch's profitability as it scales delivery services.

Potential regulatory changes in gig economy labor laws could affect Fetch's business model.

Differentiation

Fetch offers a unique receipt-scanning rewards app, enhancing customer loyalty and engagement.

Fetch Delivery specializes in hyper-local delivery, focusing on Santa Fe and Boulder areas.

Fetch integrates AI and ML to optimize delivery logistics and improve user experience.

Upsides

Fetch raised $50 million from Morgan Stanley, indicating strong financial backing and growth potential.

Fetch's appointment of a former Uber executive as CFO strengthens its leadership team.

Fetch's use of AI and gamification can boost user engagement and retention.

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