[Remote] Sales Tools & Systems (Salesforce) Manager at Fetch

United States

Fetch Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Experience with Salesforce platform and its connected tech stack
  • Strong understanding of business processes and ability to foster cross-functional relationships
  • Data integrity and ability to identify solutions amidst uncertainty
  • Proactive approach to overcoming challenges and comfort with ambiguity
  • Ability to lead and manage small teams, including external consultant relationships
  • Expertise in customizing and administering Salesforce org daily
  • Familiarity with automation via flows and custom object, field, report, dashboard, and automation implementation
  • Experience in working across teams to understand needs and demonstrate new features
  • Ability to translate team requirements into actionable Salesforce development and change management initiatives
  • Strong problem-solving skills and ability to evaluate, adopt, and champion AI-powered solutions
  • Experience in managing third-party integrations with revenue operations tools
  • Ability to operate in an AI-first environment and evaluate, adopt, and champion AI-powered solutions
  • Strong communication and service skills, with the ability to provide top-notch service to users
  • Experience in managing large cross-functional projects and leading them from start to finish
  • Familiarity with AI-powered solutions and their ability to drive automation, data quality, and system efficiency

Responsibilities

  • Act as the product owner for Fetch’s Salesforce instance, Salesforce data, and integrated tools & systems
  • Lead a small Salesforce team and manage external consultant relationships
  • Customize and administer our Salesforce org daily, integrating it seamlessly with other business systems
  • Design custom objects, fields, reports, dashboards, and implement automation via flows
  • Work across teams to understand needs, demonstrate new features, and answer system-related questions
  • Spot and execute on opportunities to enhance system efficiency, aiming to automate manual tasks
  • Partner with leadership to ensure Salesforce aligns with business goals and reporting requirements
  • Translate team requirements into actionable Salesforce development and change management initiatives
  • Ensure smooth integration between Salesforce and other platforms
  • Build internal relationships to proactively address issues and become a trusted sales team advisor
  • Provide top-notch service when addressing user questions
  • Lead large cross-functional projects, managing them from start to finish
  • Manage third-party integrations with revenue operations tools
  • Operate in an AI-first environment; able to evaluate, adopt, and champion AI-powered solutions to drive automation, data quality, and system efficiency
  • Identify and execute on opportunities to improve system efficiency and automate manual tasks

Skills

Fetch

On-demand delivery service for local products

About Fetch

Fetch Delivery Inc. provides on-demand delivery services to individual consumers and local businesses in Santa Fe, NM, and Boulder, CO. Customers can order a variety of products, including groceries, pharmacy items, meals, pet supplies, and more, sourced from hundreds of local businesses. Once an order is placed, Fetch's drivers pick up the items and deliver them directly to the customer's home. The company differentiates itself by focusing on local partnerships and offering a wide range of products, while also providing flexible earning opportunities for drivers. Fetch's goal is to meet the growing consumer demand for convenience and time-saving solutions in the local delivery market.

Irvine, CaliforniaHeadquarters
2013Year Founded
$9.2MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer Software, Consumer GoodsIndustries
11-50Employees

Benefits

Stock options
401k match
Medical, dental, & vision
Pet insurance
Education reimbursement
Flexible PTO
Parental leave
Flexible work schedule
Hybrid work environment

Risks

Increased competition from DoorDash and Uber Eats could overshadow Fetch's market presence.
Rising operational costs may impact Fetch's profitability as it scales delivery services.
Potential regulatory changes in gig economy labor laws could affect Fetch's business model.

Differentiation

Fetch offers a unique receipt-scanning rewards app, enhancing customer loyalty and engagement.
Fetch Delivery specializes in hyper-local delivery, focusing on Santa Fe and Boulder areas.
Fetch integrates AI and ML to optimize delivery logistics and improve user experience.

Upsides

Fetch raised $50 million from Morgan Stanley, indicating strong financial backing and growth potential.
Fetch's appointment of a former Uber executive as CFO strengthens its leadership team.
Fetch's use of AI and gamification can boost user engagement and retention.

Land your dream remote job 3x faster with AI