Enterprise Sales Account Manager at Adobe

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Digital Media, SoftwareIndustries

Requirements

Minimum 10+ years proven track record of field account management/account executive experience
Proven track record selling complex enterprise solutions
Experience in selling technology
Ability to forge and maintain good business relationships
Demonstrated analytical and computer skills
Excellent communication and presentation skills with top-notch customer service approach
Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account
Ability to remain calm in a fast-paced work environment and demonstrate thoughtful leadership in assessing problems/opportunities and recommending approaches
Ability to work successfully in a team environment with Adobe ecosystem including Renewals Specialists, Product Specialists, CSMs, Solution Consultants, and Field Marketing
Creative problem-solving approach
History of quota over-achievement and deep customer relationships (hunter profile)
Preferably located in the East Region

Responsibilities

Maintain and grow existing client base including expansion of new offerings
Drive specific product revenue in the territory
Build strong, lasting relationships with customers by understanding their needs and business objectives
Perform outbound contact to existing customers to sell additional solutions
Acquire and maintain a working knowledge of the complete capabilities of Adobe's solution offerings
Convert customer challenges into new opportunities
Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly, and annual quota objectives
Improve overall customer satisfaction in assigned customer accounts
Work with various groups within Adobe (Product, Marketing, Finance, and Engineering) to provide customer feedback and drive revenue opportunities in the region
Source and close new customers
Manage end-to-end existing client relationships for enterprise accounts with greater than $1B in annual revenue

Skills

Enterprise Sales

Account Management

Revenue Growth

Customer Relationship Management

Upsell

Quota Achievement

Outbound Sales

Digital Media Solutions

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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