Enterprise Account Manager

Position Overview

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May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us.

Job Summary: We are seeking a dynamic and strategic Enterprise Account Manager to lead the relationship with one of our most influential mobility-tech partners. This individual will act as the primary liaison between our organization and the client, driving account growth, ensuring operational excellence, and delivering long-term value through innovation, strategic alignment, and cross-functional collaboration. The ideal candidate brings a combination of commercial acumen, client empathy, and deep industry insight to deliver exceptional results and expand the partnership. This role requires a strong work ethic and the ability to consistently deliver high-quality work, often within dynamic timelines. The ideal candidate will be deeply invested in achieving our objectives and will demonstrate a proactive and committed approach to their responsibilities. It’s an exciting time to be joining a passionate team committed to bringing safe, accessible, and sustainable autonomous vehicle technology and transportation to communities. May Mobility has achieved strong growth and partnership in the autonomous vehicle industry the last few years as well as completed its Series D round of funding.

Essential Responsibilities

Client Relationship Management

• Serve as the primary point of contact for a high-impact enterprise mobility client, developing and maintaining trusted, senior-level relationships.
• Understand client goals, challenges, and KPIs to proactively deliver tailored solutions and strategic guidance.

Strategic Growth & Commercial Ownership

• Own and drive the account’s growth strategy, identifying opportunities for expansion, upselling, and cross-selling.
• Lead commercial negotiations, renewals, and contract discussions in collaboration with legal, commercial and finance teams.
• Achieve revenue/KPI targets and ensure the overall profitability of the account.

Program & Campaign Execution

• Plan, launch, and manage joint programs or campaigns that align with business goals and market opportunities.
• Monitor and analyze performance data to refine strategies and maximize KPIs.

Cross-Functional Leadership

• Collaborate with internal teams across product, marketing, operations, and analytics to deliver integrated client solutions.
• Act as the client’s internal advocate, ensuring their needs are prioritized and met in a timely manner.

Market & Industry Expertise

• Stay current on mobility, transportation, and consumer trends to provide relevant insights and strategic recommendations.
• Monitor competitor activity and regulatory changes that could impact the partnership.
• Experience working within Transportation Network Companies and/or Ridehail and understanding of market trends.

Risk & Compliance Management

• Oversee contract compliance, ensuring deliverables are met and risk is mitigated through proper controls and documentation.
• Manage escalations and complex issues.

Company Information

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us.