Enterprise Account Manager at Ramp

San Francisco, California, United States

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$213,000 – $325,600Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

7+ years of experience in Account Management, Customer Success, or a similar revenue-focused role
Experience managing Enterprise or large Mid-Market accounts (500+ employees), ideally in a scaled book model
Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS

Responsibilities

Own a portfolio of ~60–70 Enterprise customers, with clear responsibility for retention, expansion, and ongoing account health
Lead customer conversations across all seniority levels, including operators, finance leadership, and C-suite executives, to ensure alignment and drive strong business outcomes
Manage renewals and growth opportunities end-to-end, from identifying the need to solution design, positioning, and negotiation
Drive adoption and usage by helping customers understand new features, optimize workflows, and fully leverage Ramp’s platform
Create and execute scalable account plans, highlighting areas of risk, opportunity, and long-term strategy
Run regular touchpoints — status calls, optimization reviews, roadmap conversations, and QBRs — to keep customers engaged and successful
Collaborate cross-functionally with Product, Sales, Support, CSMs, and Solutions teams to deliver a cohesive and high-quality customer experience
Surface structured feedback to internal teams, helping inform Ramp’s Enterprise roadmap and process improvements
Use data and insights to analyze account performance, spot trends, and communicate value in a clear and practical way
Travel occasionally for customer on-sites, events, and internal summits

Skills

Key technologies and capabilities for this role

Account ManagementEnterprise SalesCustomer Relationship ManagementRevenue GrowthProduct AdoptionFintechSalesforceCustomer Success

Questions & Answers

Common questions about this position

What is the salary range for the Enterprise Account Manager position?

The salary range is $213K - $325.6K.

Is this role remote or hybrid?

The position is hybrid.

What are the key responsibilities for this role?

You will own a portfolio of 60–70 Enterprise customers, lead conversations across all seniority levels, manage renewals and growth opportunities, and drive adoption and usage of Ramp's products.

What is the company culture like at Ramp?

Ramp is rethinking modern finance with AI, investing in bold talent, and comprises leaders from top financial services, fintech, and tech companies like Stripe, Goldman Sachs, and Meta.

What makes a strong candidate for this Enterprise Account Manager role?

Strong candidates will have experience managing enterprise customer relationships at all levels, driving retention and expansion, and collaborating with cross-functional teams.

Ramp

Corporate card and spend management platform

About Ramp

Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.

New York City, New YorkHeadquarters

2019Year Founded

$1,096.3MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salaries: You never have to wonder how your pay compares. Our generous comp reflects our belief that you’ll take Ramp to the next level.

Comprehensive health plans: US-based employees get full medical, dental, and vision insurance coverage. Everyone gets a monthly stipend for personal wellness.

Professional development: Take advantage of our annual education stipends to stay on top of your personal growth.

Unlimited PTO: Flexible vacation days give you the time to step away, unwind, and recharge.

Risks

Increased competition from fintech startups could challenge Ramp's market position.

Economic downturns may reduce business spending, affecting Ramp's revenue streams.

The volatile travel industry poses risks to Ramp's new travel booking services.

Differentiation

Ramp integrates with popular tools like Slack and Workday for seamless financial operations.

The platform offers advanced accounting automations, reducing manual work for finance teams.

Ramp's use of stablecoins and modern financial instruments sets it apart from competitors.

Upsides

Ramp's integration with Workday enhances real-time data syncing and accounting automation.

The partnership with Priceline expands Ramp's services into the growing business travel sector.

Ramp's recent $750 million funding boosts its capacity for innovation and market expansion.

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