Enterprise Account Executive - Segment

Position Overview

Twilio is seeking an experienced Enterprise Account Executive to join its Segment product team. This role is crucial for supporting Segment's Sales organization, which provides a platform that collects, unifies, and sends data to hundreds of business tools, enabling customers to focus on building personalized customer experiences. Segment standardizes and streamlines data infrastructure, handling the complexities of processing customer data reliably at scale.

Growing the Enterprise business is a strategic component of Twilio's go-to-market strategy. Segment offers significant value to growth, mid-market, and enterprise companies by optimizing customer engagement across various use cases. This role is ideal for a motivated individual eager to develop and identify new revenue opportunities within Enterprise accounts, with a strong background in new logo acquisition and driving customer expansion.

Responsibilities

In this role, you will:

• Drive opportunities through the entire sales cycle, from pipeline generation to closing and post-sales.
• Employ a value-oriented sales methodology, focusing on use cases related to customer data and marketing activation.
• Contribute to the growth and adoption of Segment within the Enterprise business segment.
• Own the cross-functional team collaboration, including Pre-Sales and Customer Success.
• Develop and maintain a pipeline generation cadence to identify expansion opportunities within the existing customer base and secure new target accounts.
• Lead compelling presentations of Segment’s product and vision to diverse audiences, from C-level executives to individual contributors, utilizing Segment’s value-based sales methodology.
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing your pipeline of pre-committed revenue deals.
• Leverage and coordinate internal cross-functional teams (Sales Development, Legal, Engineering, Security, Marketing, Product, and Customer Success) to efficiently navigate complex sales cycles.
• Collaborate with Twilio team members to drive company-wide deployments of Twilio/Segment use cases, with a specific responsibility for pre-committed Annual Recurring Revenue (ARR).

Qualifications

Twilio values diverse experiences from all industries and encourages all qualified candidates to apply. If your career path is unconventional, don't hesitate to apply, as we seek individuals who bring fresh perspectives.

Required:

• 7+ years of quota-carrying sales experience, primarily selling to Enterprise accounts.
• Experience in pipeline generation and a weekly metrics-based approach to measure key activities and pipeline additions.
• A proven track record of consistently exceeding sales quotas.
• Experience in SaaS-based sales.
• Proficiency in a value-based sales methodology, such as Force Management and MEDPICC.
• A strong understanding of the Martech industry.

Company Information

At Twilio, we are shaping the future of communications from remote locations. We provide innovative solutions to hundreds of thousands of businesses and empower millions of developers globally to create personalized customer experiences. Our commitment to a remote-first work environment, coupled with a strong culture of connection and global inclusion, ensures that no matter your location, you are part of a vibrant, diverse team making a global impact. As we continue to revolutionize how the world interacts, we are constantly acquiring new skills and experiences that make work truly rewarding. Your career at Twilio is in your hands.