Enterprise Account Executive - San Francisco at PagerDuty

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Digital OperationsIndustries

Requirements

Experience selling SaaS products to Enterprise accounts (target accounts +$500 million in revenue, focused on 12-20 accounts)
Consultative sales approach with a proven track record of driving sales growth
Ability to lead and manage a pipeline of opportunities within existing accounts to deliver against sales targets
Capability to go wide within accounts to align operations cloud story to different stakeholders (multi-product catalog)
Tech-savvy with ability to captivate a tech-savvy audience
Dynamic sales champion who excels in a high-performance sales culture
Location: San Francisco, CA - Hybrid

Responsibilities

Focus on value selling by highlighting unique PagerDuty value, benefits, impact, and solutions addressing customer needs/challenges beyond features and price
Possess deep understanding of stakeholders' problems and focus areas, communicating technical wins and strategic business outcomes of PagerDuty partnership
Develop strategic plans anticipating and addressing customer needs/preferences based on competitor knowledge and industry trends
Identify long-term strategies to grow accounts by aligning with customers' big problems and objectives
Establish, oversee, and maintain genuine connections with customers
Negotiate positive business outcomes with existing customers
Manage and close complex, multi-product sales cycles in +$500 million revenue space
Conduct consistent, effective conversations with senior-level executives (VP+) to garner interest and support for new initiatives
Deliver strong presentation skills (verbal and visual), customizing content/slides for audiences, building credibility, showing integrity, and highlighting PagerDuty value
Encourage positive conversations between existing customers and sales teams, leading to solutions aligned with customer's strategic vision
Ensure one's own and others' work/information is complete and accurate; prepare carefully for meetings/presentations; follow up to fulfill agreements/commitments contributing to PagerDuty's long-term strategic initiatives
Planning

Skills

Key technologies and capabilities for this role

SaaS SalesEnterprise SalesConsultative SellingPipeline ManagementAccount ManagementSales TargetsStakeholder Alignment

Questions & Answers

Common questions about this position

Is this role remote or hybrid?

The position is hybrid and based in San Francisco, CA.

What sales experience is required for this role?

The role requires experience selling SaaS products to Enterprise accounts, specifically managing 12-20 accounts in the +$500 million revenue space.

What are the key skills needed for success in this position?

Key skills include a consultative sales approach, value selling by emphasizing business impact, deep understanding of stakeholder problems, strategic account planning, and building genuine customer connections.

What is the company culture like at PagerDuty?

PagerDuty offers a flexible, award-winning workplace where you collaborate with kind and ambitious people, tackle complex problems, and help build a more equitable world.

What makes a strong candidate for this Account Executive role?

A strong candidate is a dynamic sales champion with tech-savviness, a consultative approach, proven sales growth track record, and the ability to manage pipelines in enterprise accounts while delivering exceptional customer experiences.

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$168.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees