Enterprise Account Executive (Remote, US) at Level AI

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, SaaS, Customer ExperienceIndustries

Requirements

4+ years of SaaS software sales experience at an enterprise level
Experience negotiating, structuring and executing complex enterprise-level agreements
Prior experience leading cross-functional teams through large deal close processes
Ability to articulate contractual, technical, and financial value points to customers, including executives
Excellent communication and presentation skills with experience presenting to C-level executives
Superior presentation skills
Proficiency in using hosted contact center applications (distinct advantage)
Ability to travel

Responsibilities

Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies
Hold discovery calls and give product demos to prospects
Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
Partner closely with Product, Marketing, and Engineering to deliver an exceptional customer experience
Develop and deliver on-site and virtual product demonstrations
Represent the product to customers and at field events such as conferences and seminars
Scope, manage, and execute customer pilots and POCs
Communicate and collaborate with customers and partners to understand their business needs and provide solutions to meet their specific requirements

Skills

Enterprise Sales

Account Management

Prospecting

Product Demos

Sales Presentations

Contract Negotiation

Deal Closing

Customer Pilots

POCs

C-Suite Relationship Building

AI Technology Sales

Voice AI

Level AI

Enhances customer experience through intelligent automation

About Level AI

Level AI enhances customer experience by integrating human and machine intelligence, primarily serving the Business Process Outsourcing (BPO) industry, including call centers and customer service departments. The company provides software solutions that analyze and optimize call center data, breaking down data silos to ensure all relevant information is accessible for better decision-making and improved customer interactions. Level AI operates on a subscription model, charging clients for access to its platform and tools. Its technology boosts sales team conversion rates and increases the productivity of Quality Assurance (QA) teams, leading to reduced QA costs. By focusing on intelligent automation and data integration, Level AI helps clients achieve significant performance improvements and cost savings, setting it apart from competitors in the BPO sector.

Mountain View, CaliforniaHeadquarters

2018Year Founded

$72.4MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Remote Work Options

Parental Leave

401(k) Retirement Plan

Risks

Emerging competition from other AI platforms threatens Level AI's market share.

Rapid AI advancements could render Level AI's offerings obsolete without continuous innovation.

Data privacy regulations may impact operations, especially with new monitoring features.

Differentiation

Level AI integrates human and machine intelligence for enhanced customer experience.

The company eliminates data silos, improving decision-making and customer interactions.

Level AI's subscription model offers steady revenue and customer retention.

Upsides

Increased demand for AI-driven customer service solutions boosts Level AI's market potential.

Growing interest in real-time conversational intelligence tools enhances call center performance.

Rising adoption of generative AI technologies automates tasks and personalizes interactions.

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