In-depth experience, knowledge, and skills in own discipline (sales of Comcast Commercial Internet, Video, and Voice services)
Knowledge of Network Design, MAN technologies & designs (DSx, OC-x, WDM, Ethernet), Internet Technologies, Voice Network Technologies (VoIP), Data Networking Technologies (LAN, MAN, WAN, VPN), Networking Protocols (Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts, and E-rate Contracting Processes
Ability to determine own work priorities and act as a resource for colleagues with less experience
Excellent verbal and written communication skills, with skill in presenting, persuading, and negotiating
Ability to work nights, weekends, variable schedules, and overtime as necessary
Regular, consistent, and punctual attendance
Exercise of independent judgment and discretion in matters of significance
Responsibilities
Create and deliver face-to-face sales presentations demonstrating knowledge of latest Comcast products and services, with goals of exceeding departmental financial and unit targets
Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services effectively
Develop sales territory, including cultivation of local partnerships and organizational affiliations
Actively generate new leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
Actively promote and position the Comcast brand within the territory
Retain customer base by delivering on the Comcast Credo, ensuring superior customer experience, maintaining and building relationships, and collaborating with internal teams for operational efficiencies and service levels
Maintain accurate and quality sales records and prepare sales and activity reports as required
Attend out-of-office meetings with customers on a regular basis
Understand and apply Operating Principles; own the customer experience; be enthusiastic learners, users, and advocates of Comcast's technology, products, services, and digital tools
Perform other duties and responsibilities as assigned
Skills
Sales Presentations
Prospecting
Cold Calling
Lead Generation
Territory Management
Partnership Cultivation
Competitive Analysis
Comcast
Comcast Corporation is a global media and technology company.