Enterprise Account Executive, Expand at UserTesting

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Human InsightsIndustries

Requirements

7+ years of experience in enterprise SaaS sales, ideally in martech or adjacent sectors
A proven track record of expanding high-value accounts with multi-year contract wins
Experience managing complex, enterprise-wide sales cycles across matrixed organizations
Confident in using MEDDPICC (or equivalent methodologies) to qualify and close deals
Strong operational discipline in forecasting, planning, and execution
Ability to lead cross-functional account strategies and drive coordinated outcomes
Proven success influencing and partnering with C-level stakeholders
Strong communicator and storyteller, skilled at articulating customer value
Self-starter mindset with a high degree of ownership and accountability
Collaborative approach with a passion for long-term customer partnerships

Responsibilities

Driving revenue growth and expanding relationships within high-value accounts
Owning a £3M–£5M book of business
Shaping and executing strategic territory plans
Acting as a cross-functional orchestrator, growth-minded farmer, and trusted customer partner
Partnering closely with CSMs, Renewal Managers, and Solutions team to deliver customer outcomes and identify growth opportunities

Skills

enterprise sales

account management

revenue growth

quota carrying

strategic planning

territory management

cross-functional collaboration

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$147.6MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.

Privacy regulations like GDPR may limit UserTesting's data collection capabilities.

Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.

The platform provides rapid, high-quality feedback from a diverse, global audience network.

UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.

The company is expanding its global market presence with new executive appointments.

Growing demand for remote user testing solutions boosts UserTesting's market potential.

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