Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Media, TechnologyIndustries
Requirements
In-depth experience, knowledge and skills in own discipline (sales of Comcast Commercial Internet, Video and Voice services)
Knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures
Excellent verbal and written skills, with skill in presenting, persuading and negotiating
Ability to work independently, determine own work priorities, and exercise independent judgment and discretion
Regular, consistent and punctual attendance; ability to work nights, weekends, variable schedule(s) and overtime as necessary
Enthusiasm for learning, using and advocating Comcast's technology, products, services, and digital tools
Responsibilities
Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services; sells with goals of exceeding departmental financial and unit targets
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Develops sales territory, including cultivation of local partnerships and organizational affiliations
Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
Actively seeks ways to promote and position the Comcast brand within territory
Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience; maintains and builds customer relationships to drive customer retention
Works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up
Maintains accurate and quality sales records and prepares sales and activity reports, as required
Attends out-of-office meetings with customers on a regular basis
Understands and applies Operating Principles; owns the customer experience by putting customers first and providing seamless digital options; knows and advocates for Comcast's technology, products and services
Performs other duties and responsibilities as assigned
Skills
Sales Presentations
Prospecting
Cold Calling
Lead Generation
Territory Management
B2B Sales
Relationship Building
Competitive Analysis
Comcast
Comcast Corporation is a global media and technology company.