Engineering Technician (Nights) at Assurant

Irving, Texas, United States

Assurant Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Electronics, ManufacturingIndustries

Requirements

  • Associate’s degree in Electronics Engineering or equivalent technical certification
  • Minimum of 3 years of experience in technical repair and customer service
  • Proven ability to work independently and solve complex problems using sound judgment
  • Strong communication skills with the ability to present information clearly in team settings
  • Experience with Microsoft Office (Word & Excel) and documentation creation
  • Soldering skills including surface mount rework, shield, and connector replacement
  • Ability to read and comprehend moderately complex instructions and technical documentation

Responsibilities

  • Develop and maintain repair processes, documentation, and test procedures for new and existing products
  • Work from complex schematics, layouts, and diagrams to troubleshoot and repair devices
  • Evaluate new models and components, and create detailed repair documentation (assembly/disassembly, functional testing, troubleshooting)
  • Interface with OEMs to resolve component availability issues and source required materials
  • Interpret ISBs, CSBs, and FSBs to determine relevance to repair operations
  • Support Level 3 technicians with tooling, documentation, and training
  • Perform root cause failure analysis on field and process failures
  • Maintain and support automation systems, conveyors, and sortation equipment
  • Identify and implement process improvement initiatives to enhance efficiency and quality

Skills

mechanical maintenance
soldering
surface mount rework
troubleshooting
root cause analysis
automation systems
Microsoft Excel
Microsoft Word
documentation
schematics
process improvement

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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