Engineering Operations Lead

Canada, Kentucky, United States

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$170,000 – $200,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

B2B, Marketing Technology, SaaSIndustries

Requirements

Candidates should possess a minimum of 6 years of experience in Engineering Operations, Technical Program Management, Engineering, or Product Management, with a proven track record of improving engineering efficiency, processes, and foundational systems. A strong systems thinking ability, an operational excellence mindset, experience with data-driven decision-making, and sufficient technical acumen are essential.

Responsibilities

The Engineering Operations Lead will champion foundational engineering roadmaps, including security, compliance, and tooling improvements, and drive data-driven decision-making by defining key metrics and monitoring team performance. Responsibilities also include enhancing developer tooling and cost efficiency, overseeing vendor management for engineering-related relationships, providing technical and security stewardship by de-risking technical debt and vulnerabilities, and optimizing engineering processes and strategic planning in collaboration with leadership.

Skills

Engineering Operations

Process Improvement

Workflow Optimization

Data Analysis

Roadmap Planning

Prioritization

Cross-functional Collaboration

Qualified.com

Conversational marketing and sales automation platform

About Qualified.com

Qualified.com focuses on conversational marketing and sales automation, offering a platform that allows businesses to engage with website visitors in real-time through chat, voice, and video. This technology helps companies convert visitors into customers by providing immediate assistance and personalized experiences, particularly benefiting B2B clients in various industries. The platform uses AI and machine learning to analyze visitor behavior, enabling businesses to identify and engage high-value prospects effectively. Qualified.com operates on a subscription model, ensuring steady revenue while aiming to enhance customer engagement and drive sales for its clients.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$158.6MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Increased competition from emerging AI-driven platforms could erode market share.

Economic downturns in B2B sectors may reduce budgets for sales tools.

Privacy concerns and regulatory changes could impose additional compliance costs.

Differentiation

Qualified integrates seamlessly with Salesforce, enhancing real-time sales discussions.

The platform uses AI to identify high-value prospects and engage them effectively.

Qualified offers a mobile app for flexible, on-the-go sales conversations.

Upsides

Qualified raised $95M in Series C funding, indicating strong investor confidence.

The launch of AI SDR Piper enhances pipeline generation with intelligent automation.

Growing demand for AI-driven sales solutions aligns with Qualified's offerings.

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