Engineer 3, Field Service

California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Scientific Instruments, Laboratory Equipment & ServicesIndustries

Requirements

Candidates must possess a bachelor’s degree in Electronics, Electrical, or Mechanical Engineering, and a minimum of six years of equivalent education and experience in electronic systems, including hands-on technical experience installing, solving, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems. A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems are required, along with the ability to read and interpret schematics and familiarity with UHV phenomenon and technology.

Responsibilities

The Field Service Engineer will conduct on-site installation of sophisticated equipment, follow testing procedures, provide diagnosis and repair support to customers and field personnel, cultivate positive working relationships with customers and company personnel, travel to customer sites to resolve problems, complete field service reports, provide training to customers and users, provide feedback to product quality teams, update system documentation, provide guidance for reports, and act as a subject expert and resource for training.

Skills

Equipment installation

Maintenance

Troubleshooting

Customer training

System diagnosis

Repair support

Relationship building

Report writing

Travel readiness

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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