Engineer 1, Technical Product Sales Support at Comcast

Atlanta, Georgia, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Ability to analyze customer requirements and needs to understand how Comcast products and services can be applied
Technical expertise in Comcast voice product lines including Comcast Managed Voice, PRI, SIP Trunks, Hospitality, and BCI services
Experience translating technical design requirements into sales presentations
Skills in preparing proposals with cost-effective solutions addressing configuration challenges
Ability to recommend product bundles with accurate pricing and promotional discounts
Capability to set expectations, follow up on project timelines, and drive sales closure
Experience training and coaching sales professionals on advanced voice solutions
Exercise independent judgment and discretion in significant matters
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Skills: Collaborating, Customer Experience (CX), Troubleshooting

Responsibilities

Provide technical sales support on Advanced Voice services to achieve target budgets for aligned sales professionals
Act as the technical expert during the presales process and support customer's technical team to bridge needs with Comcast services
Work collaboratively with the sales team to market and sell voice product lines as bundles or standalone offers
Create and deliver sales presentations demonstrating technical knowledge of Comcast products and services
Prepare proposals including cost-effective solutions for customers
Recommend appropriate product bundles with accurate pricing and promotional discounts for multi-product orders
Set appropriate expectations and follow up with customers on project timeline and completion
Drive sales closure to shorten the sales cycle and achieve goals and objectives
Train and coach sales professionals to understand and sell advanced voice solutions
Perform other duties and responsibilities as assigned
Understand and apply Operating Principles; own the customer experience; be knowledgeable about products and services; win as a team; participate in Net Promoter System; drive results and growth; support inclusion; do what's right for stakeholders

Skills

Technical Sales Support

Advanced Voice Services

Comcast Managed Voice

PRI

SIP Trunks

Hospitality Services

BCI Services

Sales Presentations

Technical Proposals

Product Bundling

Pricing

Presales

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

Land your dream remote job 3x faster with AI

Try Jobo Free