Employee Benefits Account Manager at Foundation Risk Partners

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Strong attention to detail, well organized and responsive
Working knowledge of all aspects of CSG suite of services and available solutions
Working knowledge of insurance and healthcare related products
Working knowledge of regulatory and compliance related matters (including healthcare reform)
Ability to model financial implications from benefit programs
Comfortable in negotiating with insurance carriers
Ability to identify problems and create effective solutions
Proficient in Microsoft Office

Responsibilities

Manage the client life-cycle deliverables with oversight from the Benefit Consultant and Team Lead to ensure the successful retention of a Book of Business (94% Renewal Rate)
With guidance and supervision, work on client related deliverables of increasing complexity
Complete necessary training and professional development to gain exposure to principles such as strategic account planning, effective communication and project management
Identify and declare area of focus/subject matter expertise
Maintain up-to-date client files/internal systems in accordance with CSG’s standard protocols
Comply with CSG’s processes and operating standards
Support the Team Lead to understand a client’s goals/objectives and develop a multi-year strategic plan (roadmap)
Define an annual service delivery calendar (life cycle) in support of the multi-year strategic plan (roadmap)
Prepare the various deliverables by leveraging team member expertise, available tools, established standards/work products, etc. to manage client expectations and ensure timely delivery of materials in accordance with the client life cycle
Effectively communicate and present findings, analysis and recommendations in meetings/calls/emails (i.e., setting agendas and appropriate internal/external follow-up)
Prepare standard and ad-hoc reports and other client related projects (as needed)
Develop, cultivate and maintain strong client/vendor relationships
Review employee education and communication materials (i.e., Benefit Guides) at various times throughout the year (i.e., Open Enrollment)
Research, respond and/or resolve client inquiries/service-related issues independently, involving more experienced team members and resources when necessary
Maintain internal systems (i.e., BenefitPoint and Oracle) and client files in accordance with CSG’s data standards and filing requirements
Ensure that contact information for all client stakeholders is appropriately managed for purposes of both Client Satisfaction (NPS) and Thought Leadership
Work with Team Lead and Producer to create and periodically review/update/manage Internal Account Plan to identify/overcome gaps
Interact with carriers and vendors on behalf of the client and the team
Identify and leverage resources appropriate for upsell opportunities
Reconcile client revenue monthly (BenefitPoint vs. Finance Accrued Revenue)
Develop new and creative benefit solutions with guidance

Skills

Employee Benefits

Account Management

Client Servicing

Strategic Planning

Project Management

Regulatory Compliance

Insurance Brokerage

Renewals

Onboarding

Compliance

Foundation Risk Partners

Insurance brokerage and consulting services

About Foundation Risk Partners

Foundation Risk Partners operates as an insurance brokerage and consulting firm, focusing on providing tailored insurance solutions and expert advice to clients across the United States. The company grows by acquiring other firms and expanding its services organically, ensuring a diverse mix of industry knowledge and specialized services. Their approach combines expertise in various sectors with a commitment to cultural alignment and shared values. Unlike many competitors, Foundation Risk Partners emphasizes a collaborative relationship with clients, aiming to achieve exceptional outcomes and drive success for their partners.

Daytona Beach, FloridaHeadquarters

2017Year Founded

$2MTotal Funding

DEBTCompany Stage

Consulting, Financial ServicesIndustries

201-500Employees

Employee Benefits Account Manager at Foundation Risk Partners

Requirements

Responsibilities

Skills

Foundation Risk Partners

About Foundation Risk Partners

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Holidays

Paid Vacation

Risks

Over-reliance on AI could cause disruptions if technical issues arise.

Expansion into new regions may pose compliance and operational challenges.

Leadership changes might lead to strategic shifts affecting company stability.

Differentiation

Foundation Risk Partners leverages AI to enhance risk analysis accuracy and speed.

The company focuses on a strategic mix of industry expertise and cultural fit.

Foundation Risk Partners is rapidly expanding through acquisitions and organic growth.

Upsides

AI solutions have decreased cycle times by up to 90% for certain activities.

Prospect conversion rates have increased by up to 50% due to AI adoption.

Expansion into Baldwin, New York, offers new market opportunities.

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