Senior Technical Writer

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software Development, BiotechnologyIndustries

Requirements

Candidates must possess very strong writing and editing skills, with 5-7 years of technical writing experience or a degree in a tech field. A strong technical background, potentially as a software developer, is essential, including the ability to write and review code samples. Proficiency in Markdown, HTML, Git, GitHub, common CI/CD tools, and version control workflows is required. Familiarity with AI-based tools, Postman, OpenAPI specifications, and any programming language is a plus.

Responsibilities

The Senior Technical Writer will write, edit, maintain, and improve product, API, and SDK documentation, including feature documentation, narrative guides, and technical topics. They will collaborate with product managers, developers, and designers on new features, and work with the docs team to upgrade the docs site. Additionally, they will address customer pain points through documentation updates by collaborating with support, developer advocates, and customer success teams, and respond promptly to feedback on existing documentation.

Skills

Technical Writing

Editing

Code Samples

SDK Documentation

API Documentation

LLMs

Developer Experience

Collaboration

Feedback

LaunchDarkly

Feature management platform for software developers

About LaunchDarkly

LaunchDarkly provides a platform for developers to manage and automate software features. Its main product is a feature management platform that allows developers to control software features, enabling safe code shipping, self-serve experimentation, personalized user experiences, and improved reliability of applications. This platform allows developers to revert feature behaviors without code changes, enhancing productivity. LaunchDarkly operates on a subscription model, charging clients for access to its services. The platform helps clients innovate quickly, automate software releases, reduce delivery costs, and maximize the impact of software features. The goal is to improve software development processes for a diverse range of clients in the DevOps market.

Oakland, CaliforniaHeadquarters

2014Year Founded

$321.3MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Flexible work environment - Making an inclusive space for everyone means recognizing we all have our own individual working styles and needs.

Health and wellness - LaunchDarkly offers full coverage with health, dental, and vision plans for you and your dependents.

Salary and options - We're all in this together. LaunchDarkly offers competitive pay, equity, and the option to participate in a 401(k) program.

Learn and grow - We love to see our own continue to grow their skill sets—whether that's taking a class or attending a conference.

Risks

Competition from Harness, acquiring Split.io, threatens LaunchDarkly's market share.

Guardian Edition's complexity may confuse customers and complicate sales.

Expansion into the EU region may increase operational costs and regulatory scrutiny.

Differentiation

LaunchDarkly offers advanced feature flagging and experimentation capabilities for progressive delivery.

The platform supports EU data residency, enhancing compliance for European clients.

LaunchDarkly integrates feature management with CI/CD pipelines for seamless software delivery.

Upsides

LaunchDarkly's Galaxy Product Release enhances personalized user experiences and feature optimization.

The appointment of Claire Vo as CPO is expected to drive platform innovation.

Recognition as a Strong Performer by Forrester boosts LaunchDarkly's market credibility.

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