Divisional Account Manager-Technology, Media, and Telecom at S&P Global

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Media, TelecomIndustries

Requirements

Bachelor's degree in Business, Finance, Economics, or related field from an accredited institution
10+ years of experience in relationship management, account management, or client-facing roles within B2B environments
Proven track record of managing complex client relationships and driving revenue growth
Strong communication and presentation skills with ability to engage C-level executives and senior stakeholders
Experience with CRM platforms such as Salesforce
Analytical mindset with ability to interpret data and translate insights into actionable strategies

Responsibilities

Serve as the primary point of contact for clients within a book of business
Develop holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities
Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges
Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners
Conduct account analysis to prepare for renewal discussions
Lead renewal and expansion negotiations
Work with legal/procurement to finalize contracts and pricing changes
Identify and mitigate account risks
Understand account health and introduce internal resources as needed
Build industry knowledge and expertise to advise clients on best practices
Establish key relationships and champions within accounts
Promote adoption of new offerings, capabilities, or modules
Be the voice of the client internally
Coordinate resources to develop comprehensive solutions to meet client needs
Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed
Provide client feedback to inform product roadmap and service improvements
Ensure alignment with CCO Strategy for key accounts

Skills

Key technologies and capabilities for this role

Account ManagementClient Relationship ManagementRevenue GrowthRenewal NegotiationsContract NegotiationSales PlanningStakeholder ManagementBusiness Analysis

Questions & Answers

Common questions about this position

What is the salary range for this Divisional Account Manager position?

The anticipated base salary range for this position is $102,387 to $141,583.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What key skills are needed for the Account Manager role?

Key skills include building multi-threaded client relationships, developing and executing account growth plans, leading renewal negotiations, and coordinating cross-functionally to deliver solutions.

What is the team culture like for this role?

The Technology, Media, and Telecom Account Management team offers a dynamic collaborative environment with diverse expertise, focused on supporting innovative clients amid AI-driven industry changes.

What makes a strong candidate for this Account Manager position?

Strong candidates demonstrate a holistic understanding of client accounts, including business objectives and needs, the ability to build trusted advisor relationships, and experience in account growth planning and cross-functional collaboration.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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