District Onboarding Manager (Contract, Remote) at ClassDojo

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, EducationIndustries

Requirements

2+ years of project management experience in a SaaS environment
Proven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy
Strong written and verbal communication skills
High empathy and emotional intelligence: ability to understand customer goals and find workable solutions to their needs

Responsibilities

Oversee and project manage the district onboarding process
Ensure district projects are on track by collaborating cross-functionally with other stakeholders such as our technical implementation leads, training team, account executives, product, and support
Facilitate kickoff calls with new and returning district partners to deeply understand their goals, timelines, and stakeholders
Create an internal and external project plan that aligns to customer goals
Create a professional development plan and roll-out strategy that will drive towards high adoption and implementation milestones
Own all external and internal communication: project status updates, proactively identifying risks and issues, escalating early and often with all project team members and executive stakeholders as needed
Understand ClassDojo’s products and services and strategically educate and guide customers to get the most out of their experience with ClassDojo
Work with the broader success and implementation team to continuously build and iterate on efficient systems and processes

Skills

Project Management

Onboarding

Stakeholder Management

Professional Development

Communication Planning

Data Tracking

Timeline Management

Product Adoption

District Partnerships

Implementation

ClassDojo

Communication platform for teachers and parents

About ClassDojo

ClassDojo enhances communication and collaboration in education by providing a platform for teachers, parents, and students to connect. The platform allows teachers to share updates, feedback, and classroom moments in real-time, fostering a more engaged educational environment. It primarily targets K-8 schools, with a strong presence in the U.S. and usage in 180 countries. ClassDojo operates on a freemium model, offering basic services for free while charging for premium features that improve communication and classroom management. This approach allows it to attract a large user base while generating revenue through subscriptions for enhanced functionalities. ClassDojo's goal is to create a supportive and collaborative educational experience for all stakeholders.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$336.7MTotal Funding

SERIES_DCompany Stage

EducationIndustries

201-500Employees