Director, Talent Acquisition Operations & Program Management

Location Type: US Remote, California preferred (willing to travel quarterly*) Employment Type: [Employment Type Not Specified] Salary: [Salary Not Specified]

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Position Overview

We are seeking a dynamic and strategic Director of Talent Acquisition Operations & Program Management to lead and evolve our global recruiting infrastructure, systems, and programs. This senior leader will drive operational excellence across the AMER, EMEA, and APAC regions, supporting the Early Careers team, TA Operations & Programs team, and Recruiting Coordinators.

The ideal candidate brings extensive experience operating in a global environment, with the ability to drive consistency while adapting to regional nuances. They are an innovative, consultative, and data-driven operational leader, deeply skilled in Agile project management, recruiting systems, and scaling best-in-class programs across a matrixed organization.

Key Responsibilities

Global Operational Strategy & Leadership

• Develop and execute a comprehensive TA operations strategy that supports delivery across AMER, EMEA, and APAC, ensuring regional alignment with global standards.
• Lead, manage, and mentor the TA Operations & Program Management team and Recruiting Coordinators with a focus on cross-regional effectiveness, service consistency, and scalable practices.
• Serve as a global subject matter expert, advising TA and business leaders on how to operationalize and localize processes, tools, and programs effectively across geographies.

Program Management & Innovation

• Drive innovation in global TA program methodology, introducing scalable and differentiated approaches to improve candidate experience, recruiting capacity, and operational excellence.
• Own and lead complex, global programs that support strategic priorities such as Early Careers, hiring manager enablement, and recruiter effectiveness.
• Act as a project owner in an Agile environment, managing timelines, sprints, retrospectives, and stakeholder coordination across time zones and cultures.

Risk & Change Management

• Proactively identify global and regional operational risks; implement mitigation strategies to protect program integrity and compliance.
• Design and execute change management initiatives to support global adoption of new tools, workflows, and operating models.

Systems, Tools & Data Integrity

• Own and optimize recruiting technologies across all regions, including Workday and Greenhouse, ensuring global configuration consistency and localized support.
• Lead efforts to ensure data accuracy, adoption, and compliance across systems and workflows.
• Translate complex data and trends into insights and actionable strategies for global improvement.

Stakeholder Enablement & Global Collaboration

• Collaborate with HR, Legal, DEI, IT, and Finance partners across regions to ensure alignment of recruiting processes and systems with business needs.
• Create and scale global enablement initiatives, such as toolkits, dashboards, and training for recruiters and hiring managers.

Qualifications

• 15+ years of progressive Talent Acquisition experience