Director, Solution Consulting - BFSI at ServiceNow

Mumbai, Maharashtra, India

ServiceNow Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, Biotechnology, Enterprise SoftwareIndustries

Requirements

Candidates must have proven leadership experience in technical pre-sales or solution consulting, ideally within the BFSI domain, and at least 7 years of experience in building or leading pre-sales or professional services organizations. Experience in leveraging or critically thinking about how to integrate AI into work processes is required, along with the ability to collaborate and interact at multiple levels, motivate and inspire a team, and build strong internal matrix relationships. Strong communication skills for both technical and non-technical audiences, experience with project problem diagnosis and solution development, and experience working with Service Providers, Outsourcers, and Global System Integrators are also necessary. A proven ability to bridge strategic market outcomes with technology approaches and articulate compelling financial benefits is essential.

Responsibilities

The Director, Solution Consulting will lead a high-performing pre-sales team focused on the BFSI industry, driving technical pursuits and strategic engagements across the ServiceNow platform. This role involves leading a team of pre-sales solution architects to deliver business strategy and thought leadership, driving cross-industry development and go-to-market strategies with partners. Responsibilities include developing team members, maintaining a recruiting pipeline, assigning resources to joint solution development and marketing efforts, evaluating team performance, ensuring proper resource alignment and utilization, and managing day-to-day activities such as resource scheduling, expense review, and activity reporting.

Skills

Solution Consulting
Pre-sales
Banking
Financial Services
AI
Cloud
Team Leadership
Business Strategy
Thought Leadership
Recruiting
Resource Management

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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