Director, Smart Automation Delivery

Heredia, Heredia Province, Costa Rica

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Data ServicesIndustries

Requirements

Candidates must have 10+ years of experience in software/automation engineering, with at least 5 years in a leadership role managing delivery teams. Expertise in GenAI/agentic systems and enterprise automation (RPA/low-code) is required, along with a strong understanding of modern SDLC practices including cloud-native development, CI/CD, IaC, automated testing, and observability. A proven track record of delivering production solutions with measurable growth and experience in executive engagement and cross-functional influence are essential. A Bachelor's degree in Computer Science, Engineering, or a related field is required. Bonus qualifications include Lean Six Sigma, Agile/Scrum/SAFe certifications, cloud or RPA certifications, and experience rolling out enterprise copilots and managing global shared services.

Responsibilities

The Director, Smart Automation Delivery will lead the Smart Automation & Delivery organization, driving next-gen AI transformation and evolving traditional RPA towards agentic workflows. Key responsibilities include creating and promoting a roadmap for high-impact automations, architecting and scaling an AI-powered agentic automation platform, and promoting engineering excellence through modern SDLC practices. The role involves partnering with Global CoEs, Legal, Compliance, and Security to govern automation initiatives with speed and safety, measuring outcomes such as ROI and capacity creation, and leading and growing a versatile global team by fostering a learning culture and up-skilling team members in GenAI/agentic and automation disciplines.

Skills

GenAI

Agentic Systems

RPA

Low-code

SDLC

CI/CD

IaC

Automated Testing

Observability

SRE

On-call

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees