Director, Revenue Operations at Litify

United States

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Technology, SaaSIndustries

Requirements

8+ years of experience in Revenue Operations, Sales Operations, or a related function
Proven experience supporting high-growth B2B SaaS or technology companies
Strong expertise in CRM and marketing automation systems
Deep understanding of revenue analytics, pipeline management, and GTM metrics
Exceptional communication, leadership, and project management skills
Analytical mindset with the ability to translate data into actionable insights
Extensive hands-on experience with Salesforce CPQ, including configuration, pricing rules, product setup, and system administration

Responsibilities

Partner with the SVP of Sales and executive leadership to define and execute a data-driven revenue strategy aligned with company goals
Design, document, and optimize revenue processes across the customer lifecycle, from lead generation to renewal and expansion
Own and enhance the GTM tech stack to ensure data integrity, scalability, and team productivity
Build and maintain accurate forecasting models; collaborate with Finance to report on key revenue metrics and performance trends
Develop and maintain dashboards and KPIs that provide clear visibility into pipeline health, conversion rates, and customer lifecycle performance
Partner cross-functionally with Marketing, Sales, Customer Success, Product, and Finance to align on targets, handoffs, and incentive structures
Build, mentor, and lead a high-performing Revenue Operations team that scales with company growth
Analyze historical performance, market potential, and account data to inform territory design, segmentation, and coverage models
Collaborate with Sales Leadership, Strategy, and Finance to align territories and headcount plans with business objectives
Support GTM planning cycles by providing data-driven insights, scenario modeling, and performance analysis
Maintain clean, accurate CRM data (e.g., Salesforce) through process governance and change management
Monitor and evaluate sales coverage effectiveness, proactively identifying and resolving gaps
Empower Sales teams with actionable dashboards, reports, and insights that drive execution and accountability
Partner with Marketing Operations to optimize lead flow, streamline MQL-to-SQL handoffs, and improve conversion efficiency
Lead special projects such as market expansion, vertical alignment, and sales capacity modeling
Oversee sales prospecting programs in partnership with Account Executives and SDRs to maximize pipeline generation

Skills

Key technologies and capabilities for this role

Salesforce CPQRevenue OperationsSalesforce ConfigurationPricing RulesProduct SetupSystem AdministrationForecasting ModelsGTM Tech StackData AnalyticsProcess Optimization

Questions & Answers

Common questions about this position

What is the location or remote policy for this role?

This information is not specified in the job description.

What is the salary or compensation for the Director of Revenue Operations position?

This information is not specified in the job description.

What key skills are required for this role?

The role requires extensive hands-on experience with Salesforce CPQ including configuration, pricing rules, product setup, and system administration, along with skills in building forecasting models, dashboards, KPIs, and maintaining CRM data integrity.

What does the company culture at Litify look like?

Litify is a trailblazer in legal technology with a mission to deliver better business outcomes, backed by top investors, and recognized as one of the fastest-growing companies, fostering an innovative environment at the heart of legal innovation.

What makes a strong candidate for this position?

A strong candidate is a strategic operator who thrives at the intersection of data, technology, and go-to-market strategy, with the ability to lead and scale revenue operations, partner cross-functionally, and build a high-performing team.

Litify

Legal operating systems and case management software

About Litify

Litify offers legal operating systems and case management software that helps law firms, corporate legal departments, and government agencies work more efficiently. Its platform integrates various legal processes, enabling teams to collaborate, automate tasks, and access real-time data analytics. Unlike competitors, Litify focuses on providing a flexible and secure solution tailored to the legal industry, with a subscription-based model that ensures clients receive continuous updates and support. The company's goal is to streamline legal workflows and help clients achieve their business objectives effectively.

New York City, New YorkHeadquarters

2016Year Founded

$57.1MTotal Funding

SERIES_ACompany Stage

Enterprise Software, LegalIndustries

51-200Employees

Benefits

Performance Bonus

Risks

Increased competition from emerging legal tech startups threatens Litify's market share.

Reliance on Salesforce could pose risks if pricing or terms change unfavorably.

Recent leadership changes may disrupt strategy and client relationships.

Differentiation

Litify integrates Salesforce for a comprehensive legal management solution.

The platform offers AI-based document management, enhancing efficiency in legal operations.

Litify provides robust data analytics for informed decision-making in legal practices.

Upsides

Litify achieved 54% revenue growth in 2023, indicating strong market demand.

The platform supports over 400 enterprise clients, showcasing its scalability and reliability.

Growing demand for AI and data security in legal tech aligns with Litify's offerings.

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