Parallel

Director Retail Operations

Florida, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cannabis, RetailIndustries

Regional Director, Retail

Position Overview

The Regional Director, Retail is a field leadership role responsible for the profitability of retail operations. This individual partners with senior leaders to implement initiatives, build and execute plans, create a best-in-class customer experience, and drive operational consistency across all locations in compliance with all applicable laws, regulations, and company standards.

About Parallel

Parallel is one of the largest multi-state cannabis companies in the world, operating in three markets: Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Surterra Wellness). We are a growing company that moves fast and constantly challenges ourselves to achieve more. We work hard, lean on each other, and are passionate about a vision to pioneer a new paradigm of well-being for all people, everywhere.

For more information, visit www.liveparallel.com.

Responsibilities

  • Builds high-performing management teams within the region.
  • Provides oversight of retail customer experience, employee experience, retail operations, and community outreach.
  • Leads the team to ensure the region meets or exceeds all key metrics and goals, including revenue targets, payroll, and KPIs to improve performance and increase market share.
  • Partners with corporate aligned disciplines to ensure business needs are met, supporting company initiatives, creating alignment, and fostering interdepartmental collaboration.
  • Responsible for leading multi-unit managers.
  • Sets annual SMART goals in partnership with Market leaders and cascades them through the assigned region, holding community managers accountable to their set goals.
  • Provides guidance and direction to the field leadership team to meet/exceed company-established Key Performance Indicators (KPIs) and financial goals, generating measurable results against company and brand-specific initiatives.
  • Drives financial excellence by executing against the annual financial plans for the region, achieving financial targets through monitoring and improvement of measurable statistics that drive the business.
  • Provides oversight of management teams throughout the region and partners effectively with corporate aligned teams to lead and manage the business.
  • Ensures accountability of established operating procedures in accordance with SOPs and company policies through community visits.
  • Partners with compliance and operations to review regulatory requirements and delegates as appropriate.
  • Collaborates with Human Resources to create an engaged workforce, including developing recruiting strategies, compensation, policy interpretation, talent management, employee relations, and compliance.

Requirements

  • Age 21 or over
  • High School Diploma or equivalent
  • Valid Government-Issued Photo ID
  • Minimum of 5-7 years of experience in a supervisory or managerial role
  • Budget and P&L experience
  • Excellent collaboration, communication, analytical, business acumen, leadership, and strategic capabilities
  • Advanced Microsoft Suite proficiency

Company Culture

Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

Salary

  • Not specified

Location Type

  • Not specified

Employment Type

  • Not specified

Skills

Retail Operations
Profitability
Customer Experience
Operational Consistency
Team Leadership
Metric Tracking
Goal Achievement

Parallel

Cross-platform software for remote access

About Parallel

Parallels Inc. provides software solutions that enable users to access and use applications and files across different devices and operating systems. Their main products include Parallels Desktop for Mac, which allows users to run Windows applications on Mac computers, and Parallels Remote Application Server, which offers remote access to applications and desktops from any device. Parallels also delivers virtual desktops and applications, making it easier for businesses and individuals to manage their IT needs. What sets Parallels apart from its competitors is its focus on seamless cross-platform functionality and user-friendly interfaces that enhance productivity. The company's goal is to provide flexible and secure access to technology, helping users work efficiently regardless of their device or operating system.

Renton, WashingtonHeadquarters
2006Year Founded
$12.1MTotal Funding
LATE_VCCompany Stage
Enterprise Software, CybersecurityIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Parental Leave
Flexible Work Hours
Tuition Reimbursement
Pet Insurance
Employee Discount

Risks

Increased competition from VMware and Citrix could impact Parallels' market share.
Security vulnerabilities in third-party components may affect customer trust.
Rapid evolution of Apple Silicon chips strains Parallels' development resources.

Differentiation

Parallels offers cross-platform solutions for seamless access across devices and operating systems.
Unique ability to run Windows on Apple Silicon Macs enhances Parallels' competitive edge.
Integration with IGEL App Portal expands Parallels RAS's reach and accessibility.

Upsides

Recognition in Gartner Magic Quadrant boosts credibility in the DaaS market.
Parallels Desktop 19's macOS Sonoma integration ensures compatibility with latest Mac OS.
Shift to subscription models provides predictable revenue and improves customer lifetime value.

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