Director, Product Management at Credit Karma

Charlotte, North Carolina, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

At least 10+ years of experience in product management, with a minimum of 5 years in a leadership role managing other Product Managers
Deep understanding of the consumer financial technology space, ideally with emphasis on engagement and/or marketplace experiences
Demonstrated history of strategically leveraging AI/ML capabilities to unlock significant business or customer value
Passionate about solving complex problems for users with a proven track record of building products that delight and retain customers through intelligent, data-informed design
Skilled at using data and qualitative insights to make informed decisions and build a strong business case for product initiatives
Understand how to incorporate AI as a powerful tool in the product development toolkit
Exceptional communication and presentation skills to influence and build consensus

Responsibilities

Develop and champion a compelling product vision and strategy that aligns with company's mission and business goals, ensuring thoughtful integration of AI to drive core feature improvements and explore new opportunities
Directly manage, mentor, and grow a team of talented Product Managers, fostering a culture of ownership, collaboration, continuous improvement, and instilling an AI mindset in product development and execution
Own the product roadmap from conception to launch, ensuring prioritization based on user needs, business impact, and technical feasibility, focusing on high-leverage investments including partnerships with Data Science
Partner closely with Engineering, Design, Business Development, Marketing, Data Science/AI, and Legal/Compliance teams to deliver seamless and compliant user experiences
Stay on top of market trends, competitive analysis, and user feedback to identify new opportunities and inform product decisions, including evaluating latest AI advancements to solve customer problems at scale
Define and analyze key product metrics to measure success, inform future iterations, and drive adoption and engagement using data, experimentation, and performance metrics to optimize outcomes
Act as the voice of the customer and the product, effectively communicating product updates, performance, and strategic direction to senior leadership and stakeholders across the Intuit company

Skills

Key technologies and capabilities for this role

Product ManagementProduct StrategyRoadmapAIFintechTeam LeadershipMentoringCustomer ObsessionPersonalizationAutomation

Questions & Answers

Common questions about this position

What are the main responsibilities of the Director of Product Management role?

You will define and execute product strategy with AI integration, lead and mentor a team of Product Managers, drive the product roadmap, partner cross-functionally with teams like Engineering and Data Science, conduct market research, measure product metrics, and communicate with senior leadership.

What experience is required for this position?

The role seeks a seasoned consumer product leader who is customer-obsessed, understands the fintech landscape, and can inspire teams to leverage AI for personalization, automation, and discovery.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What is the compensation for the Director of Product Management role?

This information is not specified in the job description.

What kind of company culture does Credit Karma foster?

Credit Karma is a mission-driven company championing financial progress, focused on customer obsession, ownership, collaboration, continuous improvement, and instilling an AI mindset in product development.

Credit Karma

Provides free credit scores and financial tools

About Credit Karma

Credit Karma provides financial tools and resources to help individuals improve their financial health. The platform offers free access to credit scores, credit monitoring, and personalized recommendations for credit cards and loans, including options for cars, homes, and personal financing. Users can track their credit progress and receive alerts about changes to their credit reports. Unlike many competitors, Credit Karma operates on a freemium model, allowing users to access a wide range of services at no cost while earning revenue through partnerships with financial institutions. The company's goal is to empower its members to achieve their financial goals by providing helpful resources and fostering a sense of ownership and progress in their financial journeys.

Oakland, CaliforniaHeadquarters

2007Year Founded

$358MTotal Funding

ACQUISITIONCompany Stage

Fintech, Cybersecurity, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

401(k) Retirement Plan

Commuter Benefits

Wellness Program

Paid Vacation

Paid Sick Leave

Education Perks

Risks

Increased competition from Walmart-backed FinTech One could challenge Credit Karma's market share.

Integration challenges from Zendrive acquisition may distract from Credit Karma's core objectives.

Intuit's AI advancements could overshadow Credit Karma's financial tools and services.

Differentiation

Credit Karma pioneered free credit scores, setting it apart in personal finance.

The company offers a comprehensive suite of free financial tools and recommendations.

Credit Karma's freemium model generates revenue through partnerships with financial institutions.

Upsides

Credit Karma's acquisition of Zendrive enhances its mobility risk intelligence offerings.

AI-driven financial assistants could inspire Credit Karma to develop personalized financial tools.

Growing digital solutions adoption by SMBs presents expansion opportunities for Credit Karma.

Land your dream remote job 3x faster with AI

Try Jobo Free