Director, Product Management at Credit Karma

Charlotte, North Carolina, United States

Credit Karma Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Financial ServicesIndustries

Requirements

  • At least 10+ years of experience in product management, with a minimum of 5 years in a leadership role managing other Product Managers
  • Deep understanding of the consumer financial technology space, ideally with emphasis on engagement and/or marketplace experiences
  • Demonstrated history of strategically leveraging AI/ML capabilities to unlock significant business or customer value
  • Passionate about solving complex problems for users with a proven track record of building products that delight and retain customers through intelligent, data-informed design
  • Skilled at using data and qualitative insights to make informed decisions and build a strong business case for product initiatives
  • Understand how to incorporate AI as a powerful tool in the product development toolkit
  • Exceptional communication and presentation skills to influence and build consensus

Responsibilities

  • Develop and champion a compelling product vision and strategy that aligns with company's mission and business goals, ensuring thoughtful integration of AI to drive core feature improvements and explore new opportunities
  • Directly manage, mentor, and grow a team of talented Product Managers, fostering a culture of ownership, collaboration, continuous improvement, and instilling an AI mindset in product development and execution
  • Own the product roadmap from conception to launch, ensuring prioritization based on user needs, business impact, and technical feasibility, focusing on high-leverage investments including partnerships with Data Science
  • Partner closely with Engineering, Design, Business Development, Marketing, Data Science/AI, and Legal/Compliance teams to deliver seamless and compliant user experiences
  • Stay on top of market trends, competitive analysis, and user feedback to identify new opportunities and inform product decisions, including evaluating latest AI advancements to solve customer problems at scale
  • Define and analyze key product metrics to measure success, inform future iterations, and drive adoption and engagement using data, experimentation, and performance metrics to optimize outcomes
  • Act as the voice of the customer and the product, effectively communicating product updates, performance, and strategic direction to senior leadership and stakeholders across the Intuit company

Skills

Product Management
Product Strategy
Roadmap
AI
Fintech
Team Leadership
Mentoring
Customer Obsession
Personalization
Automation

Credit Karma

Provides free credit scores and financial tools

About Credit Karma

Credit Karma provides financial tools and resources to help individuals improve their financial health. The platform offers free access to credit scores, credit monitoring, and personalized recommendations for credit cards and loans, including options for cars, homes, and personal financing. Users can track their credit progress and receive alerts about changes to their credit reports. Unlike many competitors, Credit Karma operates on a freemium model, allowing users to access a wide range of services at no cost while earning revenue through partnerships with financial institutions. The company's goal is to empower its members to achieve their financial goals by providing helpful resources and fostering a sense of ownership and progress in their financial journeys.

Oakland, CaliforniaHeadquarters
2007Year Founded
$358MTotal Funding
ACQUISITIONCompany Stage
Fintech, Cybersecurity, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
401(k) Retirement Plan
Commuter Benefits
Wellness Program
Paid Vacation
Paid Sick Leave
Education Perks

Risks

Increased competition from Walmart-backed FinTech One could challenge Credit Karma's market share.
Integration challenges from Zendrive acquisition may distract from Credit Karma's core objectives.
Intuit's AI advancements could overshadow Credit Karma's financial tools and services.

Differentiation

Credit Karma pioneered free credit scores, setting it apart in personal finance.
The company offers a comprehensive suite of free financial tools and recommendations.
Credit Karma's freemium model generates revenue through partnerships with financial institutions.

Upsides

Credit Karma's acquisition of Zendrive enhances its mobility risk intelligence offerings.
AI-driven financial assistants could inspire Credit Karma to develop personalized financial tools.
Growing digital solutions adoption by SMBs presents expansion opportunities for Credit Karma.

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