NeuraFlash

Director of Sales, Amazon Connect

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Consulting, Contact Center, AI, Cloud ServicesIndustries

Requirements

The ideal candidate will thrive in an entrepreneurial, high-energy, complex and dynamic environment, possessing a proven sales leadership background, ideally from the contact center/telephony ecosystem. Candidates should have experience with contact center, AI, bots, digital channels, Amazon Connect, Workforce Engagement, and Service Cloud Voice.

Responsibilities

The Director of Sales will aggressively engage the Amazon Connect and AWS sales and partner teams to drive sales opportunities and pipeline, and will build out a best-in-class sales organization to support Amazon as we scale. This role will involve cross-company engagement and collaboration with NeuraFlash’s leadership team across various departments, including Marketing, Sales, Sales Engineering, Product Management, Managed Services, Services Delivery, and HR, to capitalize on a significant growth opportunity with Amazon and dominate the Amazon Connect market.

Skills

Sales Leadership

Amazon Connect

AWS

Sales

Contact Center

Telephony

Bots

Digital Channels

Salesforce

Communication

Collaboration

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Key Metrics

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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