Director of Revenue Operations at General Assembly

Sao Paulo, Sao Paulo, Brazil

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Education, Professional TrainingIndustries

Requirements

Highly analytical mindset
Collaborative approach
Systems-oriented operator
Thrives in dynamic, high-growth environments

Responsibilities

Build and own a consistent revenue forecasting methodology rooted in pipeline data, historical trends, and market conditions; standardize definitions and processes around commit, best case, and upside forecasting
Lead go-to-market planning, including segmentation, territory design, quota modeling, and resource allocation; ensure recommendations are data-driven and aligned with company growth goals
Support KPI definition and documentation in partnership with Sales leadership; ensure consistent tracking, reporting, and communication across teams
Translate business objectives into effective sales compensation plans; serve as the connective tissue across CRO, Finance, and HR for plan approvals and governance
Recommend and validate quota models using rep capacity, market opportunity, and historical data
Own commission and attainment tracking systems; provide quarterly exception recommendations and ensure transparency in commission calculations
Establish clear workflows across Finance, HR, and Sales to ensure plan compliance and alignment
Partner with Sales, Finance, and Product to establish and maintain standardized pricing frameworks that balance revenue goals with market competitiveness; ensure consistent application across segments and regions
Collaborate with Sales, Marketing, and Product to design and evolve commercial offerings, bundling strategies, and pricing tiers
Provide pre-deal support to field teams for large or complex opportunities, including non-standard pricing, margin analysis, and approvals
Establish policies and guardrails for discounting, promotional pricing, and custom terms; lead the governance process for exception approvals

Skills

Revenue Operations

GTM Strategy

Sales Operations

Marketing Operations

Cross-functional Collaboration

Operational Excellence

Performance Analytics

General Assembly

Education and career transformation services

About General Assembly

General Assembly focuses on teaching in-demand skills to help individuals and companies advance in their careers. It offers courses in areas like web development, data science, and digital marketing, which are designed to address the current job market's needs. Students can choose from online or in-person classes, making education accessible to many. General Assembly generates revenue through tuition fees for its courses and by partnering with large companies to provide corporate training. This partnership not only helps businesses upskill their employees but also provides a consistent income for the company. Additionally, General Assembly offers free introductory courses, allowing potential students to explore its offerings before enrolling in paid programs. The goal of General Assembly is to equip a global community of learners and businesses with the skills necessary for success in today's workforce.

New York City, New YorkHeadquarters

2011Year Founded

$154.4MTotal Funding

ACQUISITIONCompany Stage

EducationIndustries

1,001-5,000Employees

Benefits

Inspiration - Shape how people think and learn, from junior developers to employees of Fortune 500 companies.

Community - Collaborate with smart, passionate peers to achieve goals and grow our business.

Growth - Develop professional skills through mentorship, career development, and free GA classes.

Benefits - Balance work and life with generous paid time off, parental leave, and more.

Risks

Emerging edtech platforms like TripleTen increase competition in tech career training.

Rapid technological changes may outpace General Assembly's curriculum updates.

Reliance on corporate partnerships could be risky during economic downturns.

Differentiation

General Assembly offers flexible learning options, including part-time bootcamps for working professionals.

The company partners with Fortune 1000 companies for corporate training solutions.

General Assembly provides both online and in-person courses, catering to a global audience.

Upsides

Increased demand for flexible learning options boosts General Assembly's enrollment potential.

Partnerships with platforms like CollegeVine expand reach to younger audiences.

New AI and tech training programs attract more corporate clients.

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