Director, Revenue Cycle Billing Strategy
Natera- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
The Director of Revenue Operations requires a Bachelor's degree in healthcare administration, business administration, finance, or a related field (Master's preferred), a minimum of 10 years of progressive experience in healthcare revenue cycle management with at least 5 years in a leadership role, a proven track record of successfully leading and optimizing revenue cycle operations, strong understanding of medical billing, coding, payor regulations, and healthcare finance, excellent analytical, problem-solving, and decision-making skills, strong leadership, communication, and interpersonal skills, and proficiency in using EHR and practice management systems. Certification in revenue cycle management (e.g., CRCR, CPCO) is highly desirable.
As the leader of our Revenue Operations team, you’ll drive strategy, optimize processes, and ensure end-to-end excellence across the revenue cycle; this role will oversee all aspects of revenue generation, from patient access and registration to billing, coding, and collections; you will develop and execute strategic plans that align revenue cycle performance with company goals; you will track key performance metrics, identify improvement opportunities, and ensure compliance with HIPAA, CMS, and payer guidelines; you will lead process improvement initiatives using best practices and methodologies like Lean or Six Sigma; you will leverage data to uncover trends, guide decisions, and communicate performance to senior leadership; you will recruit, mentor, and develop a high-performing team with a focus on collaboration, accountability, and growth; you will manage payer relationships, resolve complex issues, and analyze reimbursement trends; and you will optimize our use of EHR and practice management systems, and recommend new tools to drive efficiency.
Connects clients with licensed therapists
SonderMind connects individuals seeking therapy with licensed therapists to improve access to mental health services. The company uses a digital platform that matches clients with therapists based on their specific needs, such as anxiety or depression. This matching process ensures clients find the right support. For therapists, SonderMind simplifies the connection with clients, appointment management, and billing, allowing them to focus on care rather than administrative tasks. The company generates revenue through client fees and insurance reimbursements, as it partners with major insurance providers. SonderMind's goal is to make mental health care more accessible and efficient for both clients and therapists.