Director of Business Operations
Abarca HealthSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Health, Healthcare TechnologyIndustries
Requirements
The Director of Conversion Operations should be highly analytical and operationally-minded, possessing a strong understanding of digital health and member journey optimization. They require experience in driving strategic initiatives, leading process improvement programs, and collaborating effectively across cross-functional teams. Prior experience in a leadership role within a healthcare or digital health organization is preferred, along with a demonstrated ability to leverage data to drive impactful decisions.
Responsibilities
This role involves owning and optimizing the full member enrollment funnel, from registration to clinical onboarding and sensor activation, partnering with Product, Marketing, and Clinical Operations to drive innovations and enhance the member experience. The Director will be responsible for strategic leadership and innovation within the enrollment function, building and leading process improvement programs, identifying and resolving operational bottlenecks, and monitoring key performance metrics to proactively drive improvements and manage capacity. They will also focus on reducing friction, eliminating inefficiencies, and ensuring seamless member activation at scale.
Skills
Operational Optimization
Data-Driven Decision Making
Process Improvement
Strategic Planning
Analytical Skills
Twin Health
Monitors and treats chronic metabolic diseases
About Twin Health
Twin Health focuses on addressing chronic metabolic diseases by targeting their root cause: damaged metabolism. The company operates in the healthcare and wellness market, specifically for individuals suffering from conditions like diabetes and Metabolic Syndrome. Twin Health uses its Whole Body Digital Twin technology, which combines sensors, artificial intelligence, and medical science to create a virtual model of the human body. This technology allows for real-time monitoring and analysis of a person's metabolic functions, enabling the creation of personalized treatment plans. Unlike its competitors, Twin Health emphasizes reversing and preventing these diseases through a subscription-based model that provides continuous support and updates. The goal of Twin Health is to effectively manage and reduce the prevalence of chronic metabolic diseases, improving the health of millions globally.
Key Metrics
Mountain View, CaliforniaHeadquarters
2018Year Founded
$227.1MTotal Funding
LATE_VCCompany Stage
AI & Machine Learning, HealthcareIndustries
501-1,000Employees