Director of Product Design at Jellyfish

United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

10+ years of experience in product design for SaaS or enterprise software, with at least 3+ years in a leadership capacity
A technical mindset — comfortable collaborating with engineers, understanding data models, and designing for complex, data-rich workflows
Experience building or integrating AI-powered user experiences, ideally in B2B or technical domains
Deep understanding of enterprise UX patterns, systems thinking, org complexity, and scale requirements
Excellent communication and storytelling skills — able to influence through clarity, empathy, and vision
Experience understanding and measuring successful business outcomes
A portfolio (or equivalent body of work) demonstrating design leadership across complex, multi-surface digital products
Humility, a performance-driven attitude, and a team-player approach
Passion for building great companies in an environment where a sense of humor is a must
Authorized to work for any employer in the US (no sponsorship available)

Responsibilities

Define and communicate the product design vision, ensuring alignment with company goals and product strategy
Champion an AI-first design approach, integrating emerging technologies and design methodologies to reshape our product for an AI future
Partner with Product and Engineering leadership to drive innovation, prioritize design initiatives, and leverage the user experience to achieve business outcomes
Manage and mentor a high-performing team of designers
Create and evangelize design principles, standards, and processes that scale across product lines
Oversee the end-to-end design process — from discovery and research to interaction design, prototyping, and usability testing
Improve the craft of design, incorporating AI tools/techniques and modern SDLC
Maintain and enhance a robust design system that accelerates development velocity and improves usability
Use data-driven insights and customer feedback to iterate and continuously improve the user experience
Bring deep empathy for users (from engineering leaders to enterprise executives) and understanding of their needs to translate complex workflows into intuitive, human-centered experiences
Lead research efforts and turn qualitative and quantitative insights into actionable design decisions
Ensure design thinking and customer understanding are embedded throughout the product development lifecycle

Skills

Key technologies and capabilities for this role

Product DesignDesign LeadershipAI DesignDesign SystemsUser ResearchPrototypingUsability TestingInteraction DesignSaaS DesignMentoringDesign Strategy

Questions & Answers

Common questions about this position

What experience is required for the Director of Product Design role?

Candidates need 10+ years of experience in product design for SaaS or enterprise software, with at least 3+ years in a leadership capacity.

What key skills are needed to excel in this position?

A technical mindset for collaborating with engineers and designing complex workflows, experience with AI-powered user experiences in B2B domains, deep understanding of enterprise UX patterns, and excellent communication and storytelling skills are required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the team structure look like for this role?

You will manage and mentor a high-performing team of designers while collaborating closely with Product Management, Engineering, and Executive Leadership.

Jellyfish

Platform for engineering intelligence and strategy

About Jellyfish

Jellyfish offers a platform that integrates business and financial strategies into the Software Development Life Cycle (SDLC). It provides insights into engineering efforts, helping businesses improve planning and decision-making while identifying bottlenecks to enhance operational efficiency. The platform also tracks deliverable progress and focuses on team health by combining quantitative data with qualitative feedback. Jellyfish aims to improve the effectiveness of engineering teams, ensuring they can deliver value efficiently.

Boston, MassachusettsHeadquarters

2017Year Founded

$114MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Risks

Free DevEx product may cannibalize existing paid offerings, affecting revenue.

New managing director could lead to strategic shifts, causing internal disruptions.

Privacy concerns with Jellyfish Benchmarks may affect customer trust and retention.

Differentiation

Jellyfish aligns engineering efforts with business goals, enhancing strategic decision-making.

The platform offers unique insights into engineering data, improving planning and forecasting.

Jellyfish Benchmarks provides comparative performance data, setting it apart in engineering management.

Upsides

Increased demand for aligning engineering with business objectives boosts Jellyfish's market potential.

Availability on AWS Marketplace simplifies procurement, expanding Jellyfish's customer reach.

Free Developer Experience product enhances team health, attracting more users to the platform.

Land your dream remote job 3x faster with AI

Try Jobo Free