Director of IT

Remote

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health Care, Health Technology, SoftwareIndustries

Requirements

Candidates should have 6+ years of experience in corporate IT functions, with a proven track record of scaling IT operations in fast-growing startups. Experience with infrastructure-as-code (e.g., Terraform), configuration management systems, and AI applications for IT operations is required. Familiarity with MacOS, Chrome, Jamf, InTune, Kolide, Okta, Lumos, Jira Service Desk, ZenDesk, Cisco Meraki, and Verkada is preferred.

Responsibilities

The Director of IT will lead and scale the corporate IT function, including systems administration, help desk operations, endpoint management, SaaS tooling, and enterprise security. Responsibilities include defining and driving the internal IT roadmap, ensuring systems and support operations keep pace with growth and regulatory requirements, and leading a team to deliver exceptional support to a hybrid workforce. The role involves maintaining secure and compliant systems, implementing scalable and automated solutions, and partnering with various departments to ensure the IT infrastructure is secure, efficient, and scalable.

Skills

IT infrastructure

Systems administration

Help desk operations

Endpoint management

SaaS tooling

Enterprise security

IT roadmap

Regulatory requirements

Hybrid workforce management

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

New York City, New YorkHeadquarters

2019Year Founded

$318.1MTotal Funding

LATE_VCCompany Stage

HealthcareIndustries

1,001-5,000Employees