Director of Amazon Marketplace at TOMS

United States

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$160,000 – $165,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Retail, Consumer GoodsIndustries

Requirements

5+ years of Marketplace expertise, including Seller Central, FBA, promotional/ad tools, keyword optimization, compliance/policy management
5+ years of proven experience building or scaling a multi-million dollar Amazon 3P business, ideally in footwear/apparel or consumer brands (REQUIRED)
5+ years of Commercial leadership, including P&L management, strategic planning/forecasting, business case development, ROI analysis, taking ownership, driving results, and implementing ideas with speed
5+ years of People Leadership experience, including managing third party agency and scaling/recruiting channel teams as needed
Solid experience with Problem Solving & Execution: identifies issue, diagnoses root cause, develops solutions, gathers input, implements, iterates quickly with persistence
3+ years of experience working with Cross-functional Partners, influencing wholesale, marketing, design to drive shared outcomes
Experience with Amazon 1P and hybrid 1P/3P structures (preferred)
Genuine enthusiasm for TOMS' mission and commitment to making kindness in business the norm

Responsibilities

Own and scale TOMS’ global Amazon 3P business, driving profitable growth, customer acquisition, and brand equity; accountable for full channel P&L and cross-functional partnerships with wholesale, marketing, and design
Deliver the Amazon P&L: maintain item-level perspective on revenue and profitability vs. goal, inventory productivity, and OOS/overstock issues
Drive best-in-class customer experience: present flawless, aspirational listings, read listing updates, analyze keywords, advise on creative needs, prioritize workload for offshore resources
Optimize supply chain + inventory flow: maintain optimal stock levels, plan and manage inventory on an ongoing basis, ensure 3PLs deliver agreed service levels
Collaborate with cross-functional team: coordinate to win the channel, manage third party agency, set expectations, influence cross-functional partners
Establish channel integrity + pricing discipline: execute pricing/promotional strategy, resolve reseller conflicts to protect brand value, manage and resolve reseller issues
Influence enterprise strategy: partner with Wholesale, Ecomm, Product, and marketing to maximize channel value (e.g., product assortment strategy, distribution control, creative assets, product insights)

Skills

Amazon 3P

P&L Management

Inventory Management

Supply Chain Optimization

Keyword Analysis

3PL Management

Pricing Strategy

Cross-functional Collaboration

TOMS

Footwear brand supporting global health initiatives

About TOMS

TOMS offers stylish footwear and lifestyle products, with a focus on social responsibility. The brand is particularly known for its Alpargatas shoes, which come in various styles for men, women, and children, including flats, sneakers, and boots. TOMS operates on a business model where for every three dollars earned, one dollar is donated to the TOMS COVID-19 Global Giving Fund, supporting global health initiatives like mental health support and medical supplies. This approach means that each purchase not only provides fashionable footwear but also contributes to important health causes. TOMS differentiates itself from competitors by combining retail with philanthropy, creating a unique shopping experience that appeals to consumers who value both style and social impact. The company's goal is to make a positive difference in the world while providing quality products to its customers.

Los Angeles, CaliforniaHeadquarters

2006Year Founded

$291.8KTotal Funding

SEEDCompany Stage

Social Impact, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Vacation

Paid Holidays

Hybrid Work Options

Home Office Stipend

Wellness Program

Employee Discounts

Risks

Increased competition in branded resale could impact TOMS' market share.

Technical challenges in migrating to Salesforce Commerce Cloud may disrupt e-commerce operations.

The 'shuberX' collaboration with Uber might not resonate, risking brand misalignment.

Differentiation

TOMS combines commerce with philanthropy, donating a third of profits to social causes.

The company offers a unique 'One for One' model, providing shoes to children in need.

TOMS' diverse product range includes shoes, eyewear, coffee, and bags, enhancing brand appeal.

Upsides

TOMS' commitment to mental health aligns with increasing consumer interest in well-being.

The partnership with Astound Commerce enhances TOMS' digital presence and e-commerce operations.

Sustainable fashion trends provide TOMS opportunities to expand its resale initiatives.

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