Director, Learning & Development at Mastercard

Purchase, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Technology, PaymentsIndustries

Requirements

Proven experience in leadership development, with emphasis on HiPo and enterprise-level talent
Strong strategic thinking, project management, and global program delivery skills
Demonstrated ability to influence and advise senior leaders across a matrixed organization
Experience aligning development with performance, potential, and succession planning
Skilled in managing external vendors and translating insights into program improvements
Excellent facilitation, communication, and storytelling skills across formats and audiences
Collaborative and results-driven, with a track record of delivering measurable talent impact
Passion for enabling leadership growth and shaping the future of the organization

Responsibilities

Align HiPo development with enterprise talent and succession strategies by partnering with business leaders, People Business Partners, and Talent Consultants
Serve as a strategic advisor on pipeline health, development readiness, and targeted talent interventions
Design and deliver growth-accelerating experiences for HiPos, including identification and assessments, sponsorship, coaching, and cohort-based learning experiences
Promote participation in HiPo programs by developing clear nomination criteria, engaging communication campaigns, and regionally tailored delivery strategies that make global development locally relevant
Expand development offerings to other strategic employee segments, including Aspiring People Leaders, Dual People Leaders, and Project Managers
Support the enterprise-wide learning strategy to build core professional skills for HiPo and other talents—such as communication, collaboration, and critical thinking—through scalable programs and tools
Implement outcome-based metrics to track individual progression, pipeline health, and business impact
Craft compelling, data-driven narratives to communicate program value to senior stakeholders
Stay current on industry trends and integrate best practices into program design and delivery

Skills

Leadership Development

Talent Strategy

Succession Planning

High Potential Identification

Coaching

Assessments

Stakeholder Engagement

Program Design

Business Acumen

Global Mindset

Mastercard

Facilitates secure digital payment transactions

About Mastercard

Mastercard operates in the payments industry, focusing on building an inclusive digital economy. The company connects individuals, financial institutions, governments, and businesses through secure data and networks. Mastercard facilitates transactions by charging fees to merchants and financial institutions for processing payments. It serves a wide range of clients across over 210 countries and territories, aiming to make transactions safe, simple, and accessible. The company leverages partnerships and technology to promote growth and sustainability. A key aspect of Mastercard's culture is its decency quotient (DQ), which guides its operations and interactions.

Harrison, New JerseyHeadquarters

2007Year Founded

$9MTotal Funding

M_AND_ACompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

New Parent Leave

Inclusive Family Building Benefit

Employee Family Resource Program

Bereavement Leave

Dependent Scholarship

Employee Assitance Fund

Business Resource Groups

Employee Recognition

Flexible Work

Tuition Assistance

Travel Assistance

Matching Charitable Gifts

Risks

Stablecoins challenge Mastercard's traditional model with lower fees and faster payments.

Biometrics adoption risks Mastercard losing market share if not integrated.

Debit card fee changes could impact Mastercard's revenue model significantly.

Differentiation

Mastercard leverages its global network to connect over 210 countries and territories.

The company focuses on secure, inclusive digital transactions for diverse clients.

Mastercard's decency quotient (DQ) drives its culture and operational strategies.

Upsides

Biometric technology adoption offers Mastercard new payment security and user experience opportunities.

Stablecoins' rise allows Mastercard to expand blockchain and cryptocurrency payment solutions.

Brick-and-mortar commerce resurgence boosts demand for Mastercard's innovative POS technologies.

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