Forter

Director, GTM Operations and Analytics

New York, New York, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, SaaSIndustries

Requirements

Candidates must possess a minimum of 8 years of relevant experience and hold a Bachelor's degree in business, economics, or another quantitative discipline, with an MBA being preferred. Experience in building and leading effective teams, coupled with a passion for coaching and mentoring, is essential. The ideal candidate should be detail-oriented, analytical, and adept at structured strategic problem-solving, with strong written and verbal communication skills. They must also be able to prioritize fast-moving strategic objectives, resolve operational challenges, and remain adaptable during hyper-growth periods.

Responsibilities

The Director of GTM Operations and Analytics will lead the Sales Strategy & Operations team, driving the annual planning process and owning global sales quota and capacity plans across various segments. Responsibilities include managing territory allocation, contributing to integrated planning for sales and demand, and establishing benchmarks and metrics to track improvements. The role involves generating sales insights, developing reporting packages for sales effectiveness, and partnering with the Data & Analytics team to deliver insights to Sales Leadership. Additionally, the Director will create scalable processes, document and enforce engagement rules, design and communicate incentive compensation plans, optimize Salesforce and other systems, and nurture the adoption of the Go-To-Market playbook. They will also evaluate business design for revenue strategy, develop recommendations, and drive consensus for improvements, while facilitating account planning, managing pipeline cadence, and enabling GTM teams with metrics and frameworks.

Skills

Sales Strategy
Operations
Analytics
Business Process Design
Cross-functional Collaboration
Strategic Problem Solving
Data Analysis
Territory Allocation
Quota Planning
Capacity Planning

Forter

Fraud prevention and identity protection services

About Forter

Forter provides a range of services designed to protect online businesses from fraud and abuse. Its offerings include identity protection to prevent unauthorized access and fraudulent purchases, fraud management that allows businesses to make instant decisions to stop fraudsters, and abuse prevention to identify unauthorized resellers and coupon abusers. Additionally, Forter focuses on payment optimization to enhance trust with banks and improve transaction conversion rates while ensuring compliance with European regulations like PSD2. The company also automates chargeback recovery to help businesses dispute and win claims. Unlike many competitors, Forter operates on a B2B model, charging businesses based on their size and transaction volume, and aims to enhance revenue protection and customer experience for online retailers.

New York City, New YorkHeadquarters
2013Year Founded
$513.6MTotal Funding
SERIES_FCompany Stage
Cybersecurity, Financial ServicesIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Home Office Stipend
Unlimited Paid Time Off
Hybrid Work Options

Risks

Rising BNPL services complicate fraud detection and increase payment default risks.
Increased returns fraud challenges Forter's fraud prevention systems.
Shift to social media shopping introduces new fraud vectors for Forter to address.

Differentiation

Forter offers real-time, automated fraud prevention solutions for online merchants.
The company focuses on consumer-centric fraud prevention, enhancing customer experience and growth.
Forter's services include identity protection, fraud management, and payment optimization.

Upsides

Forter's AI enhancements improve decision capabilities, boosting fraud prevention effectiveness.
Partnerships with Shopify, Salesforce, and PwC enhance Forter's competitive positioning.
Integration with Gr4vy streamlines payments and mitigates risks for enterprise merchants.

Land your dream remote job 3x faster with AI