Director, Document Management

The Director of Document Management will shape and execute the strategic roadmap for document management technologies, lead global document management operations to ensure platform stability, performance, security, and compliance, and oversee a diverse team of employees and contractors. This role involves partnering with enterprise architecture and stakeholders to refine the platform roadmap, developing and implementing a multi-year strategic plan, and leading global operations and ongoing support for the Document Management Platform. Responsibilities also include overseeing the intake, prioritization, and delivery of Document Management solutions, implementing observability and monitoring practices, and proactively communicating roadmaps to resolve conflicts and ensure milestone delivery.