Specialist II, Release of Information (ROI) Operations

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental Health, BiotechnologyIndustries

Requirements

Candidates should have at least 2 years of experience in Release of Information or medical records management, with health information management education and/or credentials being a plus. Proficiency in EMRs, other systems, tools, and ticketing software is required, along with strong attention to detail and a collaborative, team-oriented approach.

Responsibilities

The Specialist II will process, log, and respond to inbound medical record requests from various requesters within required timeframes. They will review and validate request documents to ensure compliance with federal and state regulations, HIPAA, and privacy laws. Maintaining strict confidentiality, communicating with requesters to clarify needs, and collaborating with teammates on special projects and audits are also key duties.

Skills

Release of Information (ROI)

HIPAA

Medical Records

Privacy Regulations

Client Communication

Data Entry

Document Review

Compliance

Grow Therapy

Online platform for booking therapy sessions

About Grow Therapy

Grow Therapy is an online platform that connects clients with therapists, allowing users to easily find and book mental health services. The platform ensures quick access to therapy, promising appointments within two days, and simplifies the insurance process for therapy costs. It also provides resources for exploring medication options, enhancing its comprehensive mental health support. Grow Therapy operates across multiple states and accepts various insurance providers, aiming to make mental health services more accessible and efficient.

New York City, New YorkHeadquarters

2020Year Founded

$144MTotal Funding

SERIES_CCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Unlimited Paid Time Off

Wellness Program

Competitive Salary

Risks

Increased competition from AI-driven startups threatens market share.

Integration challenges with Big Health partnership may affect service delivery.

Reliance on insurance providers exposes revenue to policy changes.

Differentiation

Grow Therapy offers a comprehensive suite of business tools for mental health providers.

The platform ensures quick therapist access, with appointments available within two days.

Grow Therapy simplifies insurance use, making therapy more accessible and affordable.

Upsides

Recent $88M Series C funding boosts expansion and product development.

Partnerships with Big Health expand service offerings and market reach.

Measurement-informed care system launch enhances patient outcomes and provider attraction.

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