Director, Data Services & Analytics at ConnectWise

Tampa, Florida, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, SaaSIndustries

Requirements

Candidates must possess a Bachelor's degree in Computer Science, Engineering, Finance, or a related field, with an advanced degree being preferred. A minimum of 10 years of progressive experience in data, analytics, or related functions is required, including at least 5 years specifically within the SaaS or technology industry. Proven experience as a data visionary with both technical depth and business acumen is essential, along with familiarity with modern data infrastructure tools such as Snowflake, dbt, Airflow, Fivetran, and ADF.

Responsibilities

The Director of Data Services & Analytics will lead the architecture, development, and governance of the enterprise data warehouse, pipelines, integrations, and analytics platforms, ensuring a modern and scalable data infrastructure. This role involves building and operationalizing AI/ML models for improved forecasting and customer insights, partnering with Finance, Product, and Operations to deploy predictive analytics, and connecting strategic business cases to data execution. Responsibilities also include building financial and operational models tied to SaaS KPIs, mentoring and scaling a data team, and establishing data as a competitive advantage across the company.

Skills

Data Architecture

Data Governance

Data Pipelines

Analytics Platforms

Snowflake

Data Infrastructure

Financial Modeling

AI/ML

SaaS Metrics

Leadership

Business Acumen

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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