Client Success Director - Digital Healthcare
WillowTree- Full Time
- Junior (1 to 2 years)
Candidates should possess a Bachelor's degree in Business, Marketing, or a related field, with a minimum of 7 years of experience in client development, sales, or account management, preferably within the healthcare or wellness industry. Strong leadership skills and the ability to manage a portfolio of high-value clients are essential, along with demonstrated success in driving revenue growth and building strategic partnerships. Experience with health plans, health systems, and/or managed care organizations is highly desirable.
As Director, Client Development, you will oversee the management of a portfolio of high-value clients, including leading service delivery, building relationships with executive and lower-level stakeholders, developing account strategies, pursuing project expansions to meet growth targets, and managing contract renewals. You will collaborate with clients and marketing to develop campaigns that promote clinically appropriate telenutrition adoption, coordinate with Product and Engineering teams on implementation needs, and work with Finance, Sales, and Clinical Operations teams to ensure successful client outcomes. You will also contribute to the overall strategic direction of client development and support Foodsmart's mission of making nutritious food accessible and affordable.
Personalized nutrition and meal planning platform
Foodsmart offers a platform that helps individuals and families improve their nutrition and meal planning through dietary assessments and nutrition counseling from dietitians. Users receive personalized meal plans and can order healthy food directly to their homes via partnerships with delivery services like Instacart and Grubhub. What makes Foodsmart unique is its combination of meal planning, nutrition advice, and food delivery in one service, catering to those with specific health needs and families seeking healthier options. The company's goal is to empower people to make better dietary choices and enhance their overall health.