Director, Business Risk Guide- Enterprise Services Risk Office at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, TechnologyIndustries

Requirements

  • Bachelor's Degree or military experience
  • At least 10 years of experience in Risk Management
  • At least 10 years of People Management experience
  • At least 10 years of experience in project, risk program, Cloud risk management, or process management
  • At least 10 years of experience supporting, partnering, and interacting with internal and external business clients
  • At least 10 years of experience consulting with senior executives or strategy building
  • At least 4 years of experience working in cross functional teams
  • Preferred: 10+ years of experience in project or process management, or agile delivery
  • Preferred: At least 10 years of experience managing senior stakeholders across different business functions
  • Preferred: At least 10 years of experience writing communications and presentations for leadership audience
  • Preferred: At least 10 years of experience in strategy development, preferably working in financial services and/or technology
  • Preferred: Excellent verbal presentation and written communication skills

Responsibilities

  • Build successful relationships with ESM and other team members to understand the impact of technology risk on critical business processes
  • Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities
  • Influence leaders within ESM, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed
  • Conduct periodic risk reviews with the executives and support reporting for risk metrics
  • Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
  • Design and support internal risk and control governance processes
  • Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction
  • Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas

Skills

Risk Management
Business Risk
Third Party Risk Management
Project Management
Program Delivery
Analytical Skills
Critical Thinking
Stakeholder Management
Control Environment

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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