Director, Business Operations & Strategy at Spring Health

New York, New York, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Healthcare, TechnologyIndustries

Requirements

5 - 7 years experience, with experience in consulting, investment banking, or corporate strategy required; top tier consulting firm experience strongly preferred
1 - 2 years of operating experience at hypergrowth start-up
Healthcare experience is a plus
BA or BS degree, MBA a plus
Critical Thinking and Analytical Rigor: Ability to deconstruct the most complex, messy problems into manageable pieces and generate actionable insights
Communication and Mobilizing Teams: Master communicators who provide clarity and confidence to energize teams and deliver unparalleled results
Creativity and Innovation: Challenge the status quo and think outside of the box to solve problems and break barriers in ways that have never been done before
Grit and Resilience: Maintain strength, command, and optimism in the face of competing priorities and people challenges to get the job done

Responsibilities

Leveraging data-driven insights and business intelligence from all parts of the business to help senior leadership and business owners make important decisions
Parachuting into any problem area, digging in, and fixing it
Helping build and drive processes by developing plans on how to best use resources including people, technology, capital and creating organizational structures, processes, and tools to achieve, measure and optimize outcomes
Communicating and collaborating with various stakeholders to align and mobilize teams on the most critical company objectives and opportunities
Continuously stay abreast of external trends, benchmarking, and best-in-class business practices to implement strategy, sustainable solutions

Skills

Key technologies and capabilities for this role

Business StrategyOperations ManagementData AnalysisBusiness IntelligenceStrategic Planning

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is a full-time position based in NYC operating under a hybrid model, requiring three days per week in the HQ at 60 Madison Ave office. Occasional travel may be required for team events or meetings.

What experience is required for this position?

Candidates need 5-7 years of experience, with required background in consulting, investment banking, or corporate strategy.

What is the salary or compensation for this role?

This information is not specified in the job description.

What are the main responsibilities in this role?

The role involves leveraging data-driven insights for decision-making, parachuting into problem areas to fix them, building and driving processes, collaborating with stakeholders on key objectives, and staying abreast of external trends.

What makes someone successful in this role?

Success looks like on-time launch of a new product or process, delivering market research and strategy recommendations within a time frame, and managing projects to achieve growth and sustainability in company-level KPI targets.

Spring Health

Personalized mental health solutions for employers

About Spring Health

Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.

New York City, NoneHeadquarters

2016Year Founded

$452.3MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Retirement benefits

Paid time off

Healthcare benefits

Insurance benefits

Work-life benefits

Mental health benefits

Risks

Increased competition from digital mental health platforms offering similar services at lower costs.

Rapid technological advancements may outpace Spring Health's current AI capabilities.

Potential data privacy concerns could impact user trust and compliance costs.

Differentiation

Spring Health uses Precision Mental Healthcare for personalized mental health solutions.

The company offers a comprehensive platform with digital support, therapy, and medication.

Spring Health is the first to earn nationwide third-party accreditation for clinical care.

Upsides

Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.

The company collaborates with major brands like Microsoft and Target.

Spring Health's Community Care solution addresses mental health equity and social determinants.

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