d) for Switzerland at Hewlett Packard Enterprise

Berlin, Berlin, Germany

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT, Cloud ComputingIndustries

Requirements

Universitätsabschluss oder eine Ausbildung mit 1-2 Jahren relevanter Berufserfahrung

Responsibilities

Übernimm die Verantwortung für ein Portfolio an HPE GreenLake Bestandskunden in der Schweiz und sei ihre erste Kontaktperson, welche die Geschäftsziele, Projektprioritäten und die gewünschten Ergebnisse der Kunden versteht
Begleite das Kundenwachstum und identifiziere Up- und Cross-Selling Potentiale
Hilf deinen Kunden dabei, das Beste aus den Lösungen von HPE herauszuholen und sicherzustellen, dass die gewünschten Ergebnisse verstanden und erzielt werden
Decke die gesamte Zusammenarbeit mit Bestandskunden ab: Vom Onboarding bis zur Erweiterung der Lösungen in neue Geschäftsbereiche
Entwickle und pflege einen Erfolgsplan, in dem die Ziele und Zeitpläne festgehalten werden und stelle sicher, dass die Kunden während der gesamten Journey eine konstant positive Erfahrung erleben

Skills

Key technologies and capabilities for this role

Customer SuccessCloudInfrastructureUp-SellingCross-SellingSalesAccount Management

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This role is designed as 'Onsite' with the expectation to primarily work from an HPE office, though there is the possibility to work hybrid.

What benefits does HPE offer for this position?

Benefits include 30 vacation days plus 4 additional Wellness Fridays per year, unlimited contract, performance-based compensation package with options to exceed monthly goals, regular feedback and training, fully funded Master's programs, 50% subsidy for BVG monthly ticket, 400€/year MachtFit budget, JobRad, about 100€/month Lunchit credit, and 60h/year for paid social engagement.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what's next, values varied backgrounds, offers flexibility for work and personal needs, embraces bold moves together, and supports career growth in a diverse and dynamic environment.

What skills or experience are required for this Customer Success Manager role?

The role focuses on Cloud & Infrastructure sales for existing customers in Switzerland, involving up- and cross-selling activities for as-a-Service customers, customer success, and maximizing value from HPE solutions; specific technical skills are not detailed.

What makes a strong candidate for this position?

Strong candidates will thrive in a new ambitious team with high responsibility from day one, embrace a 'fail fast, learn and improve' motto, and be motivated by performance incentives, continuous training, and growth opportunities like funded Master's programs.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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