Digital Merchandising and Optimisation Specialist (AU Retail, Office Based) at Connectly

Mandaluyong, Metro Manila, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EcommerceIndustries

Requirements

3+ years in an omni-channel ecommerce retailer, covering product lifecycle & enrichment, digital asset and content management
1+ years’ experience in Conversion Rate Optimisation Programs
Experience with ecommerce content management systems (Hybris, WordPress etc)
Intermediate knowledge of UX principles
Ability to understand and work with HTML, CSS
Advanced Excel skills including VLOOKUP, pivots, IF functions, etc
Nice to Have
3+ years in an omni-channel ecommerce furniture or bulky product retailer
2+ years’ experience in CRO, A/B testing programmes
Advanced experience with Hybris & WordPress
Advanced knowledge of UX principles
Advanced understanding with HTML, CSS
Able to work collaboratively across the business, and to engage internal and external stakeholders at all levels of the business

Responsibilities

Enhance the online customer experience, staying ahead of ecommerce trends, and constantly challenging merchandising standards to optimize the website, including managing product placement, conducting A/B testing and analysing competitors
Collaborate cross-functionally, manage vendor relationships, oversee product range execution, and support site issue management, ensuring the website is user-friendly, visually appealing, and competitive in the market
Commit to contributing to a safe working environment, by being aware of and compliant with all wellbeing and safety initiatives
Collaborate with cross-functional teams including third party agencies, Business Analysts, Technology team and other Key stakeholders to develop testing schedules and deliver merchandising requirements
Continually enhance the online customer experience, ensuring that the website is user-friendly, visually appealing, and easy to navigate
Use analytics tools to monitor, analyse, and report on website performance and customer behaviour, using this data to make informed decisions about merchandising strategies
Manage relationships with external vendors and partners, technology providers and suppliers
Develop and manage constant changes to product placement in line with strategy to improve sales performance, increase conversion and average order size through online merchandise management
Conduct A/B testing to optimize website design, product placement, and promotional strategies, analyse test results and propose changes based on these findings
Review data transfer from AX to Hybris, ensuring pricing and product updates to the website is 100% accurate
Lead the CRO program and supporting testing schedule, presenting results and providing recommendations for the Product Roadmap
Support Dropship vendor creation & onboarding

Skills

Key technologies and capabilities for this role

HTMLCSSExcelVLOOKUPHybrisWordPressUXA/B testingCRO

Questions & Answers

Common questions about this position

What is the work schedule for this role?

The schedule is Monday – Friday from 07:00 AM to 04:00 PM PHT.

Is this position remote or office-based?

This is an on-site, office-based position with a hybrid work setup mentioned as a benefit.

What skills are required for this Digital Merchandising role?

Required skills include 3+ years in omni-channel ecommerce covering product lifecycle and content management, 1+ years in Conversion Rate Optimisation, experience with ecommerce CMS like Hybris or WordPress, intermediate UX knowledge, HTML/CSS skills, and advanced Excel.

What benefits does Connectly offer?

Benefits include hybrid work setup, medical, dental coverage, and life insurance from day 1 of employment.

What experience stands out for a strong application?

Candidates with 3+ years in omni-channel ecommerce furniture retail, 2+ years in CRO and A/B testing, advanced Hybris/WordPress and UX skills, plus strong collaboration abilities will stand out.

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$33.7MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.

Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.

Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.

The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.

Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.

The platform's AI-driven personalization boosts conversion rates and customer satisfaction.

Connectly.ai's multilingual support enhances global customer engagement and market reach.

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Digital Merchandising and Optimisation Specialist (AU Retail, Office Based) at Connectly

Requirements

Responsibilities

Skills

Questions & Answers

Connectly

About Connectly

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.

Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.

Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.

The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.

Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.

The platform's AI-driven personalization boosts conversion rates and customer satisfaction.

Connectly.ai's multilingual support enhances global customer engagement and market reach.

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