Key Account Alliance Manager Pharma
Danaher Corporation- Full Time
- Junior (1 to 2 years)
Candidates should possess a Bachelor’s degree, preferably in Science or Business, and have experience interacting with internal or external customers to understand and solve their problems. Prior experience in Sales or Customer Service is beneficial, along with proficiency in English and fluency in Spanish. A digital mindset, including knowledge of social media and the ability to use technology effectively, is also required.
The Digital Account Manager will be responsible for developing and implementing a strategy to grow sales within the territory while encouraging customers to self-serve on the website, contacting high-potential customers through various channels to drive revenue growth, understanding customer needs and identifying support requirements, tailoring messaging to specific challenges, building a network of customer contacts, collaborating with the Digital Marketing team, transferring high-potential customers to sales teams, welcoming and profiling new customers, supporting customer experience issues on the website, maintaining a sales pipeline in Salesforce, and optimizing profitability through pricing. They will also travel across Europe to attend meetings and pilot new sales tactics.
Provides life sciences products and services
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.