Diagnostics Business Analyst (Hybrid)

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Renewable Energy, Solar EnergyIndustries

Requirements

Candidates must possess a Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field, with a minimum of 3 years of experience in business analysis. A strong understanding of the solar industry, fluency in SQL, familiarity with BI platforms like Sigma or Tableau, and experience with cloud-based DBMS, particularly Snowflake, are essential. Direct experience with Salesforce, specifically Field Service and Case Management, for at least 2 years is required, along with solid knowledge of Salesforce CRM functionality, workflows, and data structure. Experience supporting Field Service and/or Customer Support functions, coupled with strong problem-solving, communication, and cross-functional collaboration skills, are also necessary.

Responsibilities

The Diagnostics Business Analyst will provide data-driven insights to enhance solar fleet performance and optimize operations, manage the Asset Monitoring and Diagnostics team's service queue, and structure business requirements for the Snowflake data warehouse. This role involves collaborating with leadership to define BI solutions for post-PTO solar production, developing and maintaining KPIs and OKRs for fleet health monitoring, and gathering business requirements to translate them into technical specifications. The analyst will partner with engineering teams on ETL processes for solar production data, ensure data accuracy and integrity, and facilitate user adoption through training and documentation. Additionally, they will monitor and optimize the service queue using Salesforce and BI tools, design and maintain dashboards for real-time decision-making, analyze service queue performance to identify improvements, and partner with field service teams to streamline workflows and enhance customer response times.

Skills

SQL

Business Intelligence

Snowflake

Data Warehousing

ETL

Salesforce

Tableau

Sigma

Data Analysis

Project Management

Business Requirements

KPIs

OKRs

Data Visualization

PosiGen

Leases solar panels to homeowners

About PosiGen

PosiGen operates in the renewable energy sector, focusing on making solar power accessible to homeowners, regardless of their income or credit score. The company provides solar panels through a leasing model, allowing customers to benefit from solar energy without the high upfront costs typically associated with purchasing a system. This leasing option includes maintenance and insurance, ensuring a hassle-free experience for users. Additionally, PosiGen offers a zero-cost home energy audit to help homeowners identify ways to improve energy efficiency, further lowering their energy expenses and carbon footprint. Unlike many competitors, PosiGen targets homeowners who may not have the financial means to invest in solar systems upfront, making their services particularly appealing to those seeking convenience and simplicity. The company's goal is to help homeowners reduce their energy costs while promoting environmental sustainability.

St. Rose, LouisianaHeadquarters

2011Year Founded

$214MTotal Funding

DEBTCompany Stage

EnergyIndustries

501-1,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Generac may impact PosiGen's market share.

Leadership changes could disrupt operations if not managed carefully.

Reliance on external funding poses financial risks if growth expectations aren't met.

Differentiation

PosiGen focuses on low- to moderate-income homeowners, a unique market segment.

The company offers solar panel leasing, eliminating high upfront costs for customers.

PosiGen provides zero-cost home energy audits to enhance energy efficiency.

Upsides

Recent $400M funding from Brookfield supports PosiGen's expansion plans.

B Corp certification highlights PosiGen's commitment to social and environmental justice.

Inflation Reduction Act tax credits could benefit PosiGen's target market.

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