[Remote] Market Performance Analyst- Healthcare at Luna Physical Therapy

Remote

Apply Now

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree in Data Science, Health Informatics, Computer Science, or a related field
3+ years of experience in analytics, operations, or business intelligence (healthcare or marketplace experience preferred)
Strong proficiency in Excel/Google Sheets and data visualization tools such as Tableau, Looker, or Power BI
Proficiency in SQL or an equivalent query language (required)
Ability to synthesize data from multiple sources into clear, actionable insights
Excellent communication skills, with the ability to explain data findings to non-technical audiences
High degree of curiosity, accuracy, and initiative in a fast-paced, growth-oriented environment
Proven ability to work independently on ambiguous problems and identify opportunities for efficiency and improvement

Responsibilities

Analyze key marketplace metrics such as therapist capacity, patient demand, churn, and onboarding velocity to ensure market balance
Build predictive models to forecast visit volume, therapist supply needs, and onboarding throughput aligned with growth goals
Integrate and interpret data across multiple acquisition channels — including health systems, physician referrals, and direct-to-consumer sources
Develop automated dashboards and reports visualizing market health, utilization, and performance trends for leadership visibility
Model unit economics and market-level profitability to guide operational and recruitment decisions
Monitor patient and therapist retention, churn, and return rates to improve forecast accuracy and inform LTV models
Partner with Finance, Operations, and Analyst teams to deliver consistent, actionable business insights and alignment
Support ad hoc analyses to answer strategic questions around access, engagement, and expansion priorities

Skills

Luna Physical Therapy

Home-based personalized physical therapy services

About Luna Physical Therapy

Luna provides personalized physical therapy services directly to patients in their homes. The company focuses on a variety of clients, including those recovering from surgeries, individuals with chronic pain, and athletes needing rehabilitation. Each therapy session lasts between 45 to 55 minutes, allowing therapists to give full attention to patients, which helps speed up recovery and minimize the number of sessions required. All therapists are licensed and have an average of over 10 years of experience, ensuring expert care. Luna's services are covered by insurance, making them accessible to more patients without extra costs. They also bring all necessary equipment to the patient's home and offer flexible appointment times throughout the week, catering to busy schedules. Luna stands out from competitors by emphasizing convenience, personalized care, and a focus on home healthcare.

Menlo Park, CaliforniaHeadquarters

2018Year Founded

$59MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

501-1,000Employees

Risks

Increased competition from other in-home healthcare providers may dilute Luna's market share.

Reliance on insurance billing poses risks if reimbursement rates change unfavorably.

Rapid expansion may challenge Luna's ability to maintain quality care and satisfaction.

Differentiation

Luna offers personalized in-home physical therapy, unlike traditional facility-based services.

Luna's therapists are licensed, board-certified, and average over 10 years of experience.

Luna's AI division enhances patient care with Auto Charting and scheduling chatbots.

Upsides

Luna's partnerships with health systems expand access to in-home therapy services.

Luna's new clinical programs reduce MSK care costs and improve patient outcomes.

High patient satisfaction and rapid expansion position Luna as a market leader.

Land your dream remote job 3x faster with AI

Try Jobo Free