Device Care Centre Team Member at Assurant

New South Wales, Australia

Assurant Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Technology, InsuranceIndustries

Requirements

  • No prior experience required (comprehensive on-site training provided)
  • Strong attention to detail and commitment to high-quality standards
  • Ability to follow defined processes and procedures accurately
  • Good organizational skills and ability to manage multiple tasks simultaneously
  • Effective communication skills and ability to work well within a team
  • Basic proficiency in using computers and inventory management systems
  • Physical ability to stand for extended periods and handle devices

Responsibilities

  • Perform minor mobile phone and tablet repairs to company quality standards
  • Receive training to develop skills in various repair types, from basic to complex
  • Accurately categorize faulty devices based on company standards and guidelines
  • Document and report defects or issues identified during repairs
  • Follow quality assurance protocols and conduct final inspections of repaired devices
  • Engage in on-site training programs and stay updated on new techniques and trends
  • Participate in team meetings and brainstorming to improve repair processes
  • Assist in managing inventory of parts and tools, notifying leader of shortages or issues

Skills

Device Repair
Mobile Phone Repair
Tablet Repair
Faulty Device Categorization
Repair Quality Standards
On-site Training

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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