Deployment Strategist at EliseAI

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Housing, Healthcare, AIIndustries

Requirements

Experience working at an early-stage startup in an operational/generalist role
A proven track record of delivering software products that achieve significant business impact
Willingness to take on a variety of roles
Ability to prioritize effectively and get things done in an unstructured and ambiguous environment
Ability to take ownership and accountability
Willingness to work in person at our NYC headquarters 5 days a week

Responsibilities

Program manage new product launches; hosting internal product knowledge sessions and implementation training, own the creation of enablement materials and more
Utilize SQL and BI tools to monitor the health of products post-implementation partnering with Support and AI Operations to correct any misconfigurations to ensure the client gets the most value out of our products
Own feedback loop conversations synthesizing data across multiple channels such as Gong snippets, Support Tickets, Surveys and more, acting as Voice of the Customer helping us find solutions to achieve short and long term goals
Work closely with Product and Engineering to enhance product offerings, ensuring they deliver maximum value to clients and address market needs effectively
Conduct thorough discovery sessions with new clients to understand their product area and requirements

Skills

Key technologies and capabilities for this role

SQLBI ToolsGongProgram ManagementCustomer SuccessImplementation TrainingEnablement MaterialsData AnalysisFeedback LoopsVoice of the Customer

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This is an onsite position requiring work in person at the NYC headquarters 5 days a week.

What benefits are offered for this role?

This information is not specified in the job description.

What skills or experiences are required for the Deployment Strategist role?

Required experience includes working at an early-stage startup in an operational/generalist role, a proven track record of delivering software products with business impact, SQL and BI tools proficiency, and abilities to prioritize, take ownership, and thrive in ambiguous environments.

What is the company culture like at EliseAI?

EliseAI fosters a high-impact environment at an early-stage unicorn startup where employees work hard on meaningful problems in housing and healthcare, take on varied roles in ambiguous settings, write their own playbook while scaling, learn from successes and failures, and receive team support.

What makes a strong candidate for this Deployment Strategist position?

Strong candidates have experience at early-stage startups in operational roles, a track record of delivering impactful software products, comfort with ambiguity, strong prioritization and ownership skills, and ideally product management experience.

EliseAI

Conversational AI solutions for businesses

About EliseAI

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

New York City, New YorkHeadquarters

2017Year Founded

$138MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries

201-500Employees

Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Risks

Increased competition from companies like Colleen AI and Funnel may erode market share.

Expansion into healthcare faces challenges due to regulatory requirements and integration issues.

Reliance on proprietary technology poses risks if competitors develop superior solutions.

Differentiation

EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.

The platform handles 50% of tour appointments, with 27% scheduled after business hours.

EliseAI supports multiple languages, enhancing its utility in diverse markets.

Upsides

EliseAI's Series D funding of $75M boosts its market expansion and product development.

The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.

Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.

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