Department Lead at US Foods

Everett, Washington, United States

US Foods Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Food ServiceIndustries

Requirements

  • Three (3) years’ experience in a retail setting, restaurant, or customer service environment
  • Supervisory or Lead experience preferred
  • Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends (open availability including weekends required)
  • Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software
  • Must have the desire and the ability to deliver exceptional customer service
  • Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions
  • Must demonstrate good common sense and the ability to think logically through all situations
  • Must possess the ability to build professional relationships with the client base
  • Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen
  • Must possess the adaptability and a willingness to help out in order to get the job done

Responsibilities

  • Leads all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management
  • Ensures effective inventory levels, appealing and profitable merchandise presentation, and quality customer service
  • Performs Manager on Duty responsibilities, including opening and closing the CHEF’STORE in the absence of the Store Manager and/or Assistant Store Manager
  • Ensures proper inventory levels, based on store capacity, promotions, customer requests, and seasonal merchandise, in all assigned areas to maximize sales
  • Completes all daily orders
  • Maximizes departmental sales by driving and maintaining superior customer service, freshness, and in stocks
  • Ensures a daily date check is executed
  • Trains, motivates, and develops staff to execute the same standards
  • Ensures appealing presentation and pricing standards are maintained in assigned areas
  • Utilizes computer as needed
  • Stocks shelves, sets up displays, rings up merchandise and sales, and performs cleaning duties as needed
  • Role models and promotes cultural beliefs
  • Ensures that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times
  • Corrects safety issues and notifies store management of any safety issues that exist in the store, correcting if possible
  • Monitors performance and provides real-time coaching to support other associates in achieving assigned goals
  • Responsible for other duties and responsibilities as assigned or required by Store Management

Skills

Inventory Management
Customer Service
Merchandising
Staff Training
Store Operations
Safety Compliance
Point of Sale
Display Setup
Pricing Standards

US Foods

Food distribution for restaurants and healthcare

About US Foods

US Foods is a leading food distributor in America, providing a wide range of food products and services to restaurants, healthcare facilities, and other food service operators. The company offers over 350,000 products, including fresh produce and culinary equipment, and operates by purchasing food in bulk and selling it to clients while also offering services like culinary expertise and business consulting. With a strong logistics network that ensures timely deliveries, US Foods also supports clients with solutions like the "Make It Now" platform during challenging times. Additionally, the company is committed to social responsibility, having donated over $32 million in food and supplies for hunger relief during the COVID-19 pandemic.

Rosemont, IllinoisHeadquarters
1853Year Founded
$340.5KTotal Funding
IPOCompany Stage
Food & Agriculture, ConsultingIndustries
10,001+Employees

Benefits

Health Insurance
Paid Time Off
Short-term and Long-term Disability
Employee Stock Purchase Plan
Life Insurance
Flexible Work Hours

Risks

Potential E. coli contamination from Taylor Farms onions could harm US Foods' reputation.
$500 million senior notes issuance increases financial risk if debt obligations aren't met.
Expansion in Buda involves significant capital investment, risking financial strain.

Differentiation

US Foods offers over 350,000 diverse products to meet varied customer needs.
The 'Make It Now' platform aids clients in recovery and reopening efforts.
US Foods provides value-added services like culinary expertise and business consulting.

Upsides

Expansion in Buda, Texas, will create 165 new jobs by December 2026.
Flexible scheduling and seven-day delivery model enhance customer service.
Advancements in cold chain logistics improve perishable food distribution efficiency.

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