Dental Practice Manager at Tendo

New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Dentistry, HealthcareIndustries

Requirements

Bachelor’s Degree Preferred
Minimum of 2 years’ experience leading teams of 15+ staff in a high-growth, high-volume company in a healthcare or hospitality setting
Experience partnering with providers

Responsibilities

Ensure the practice operates optimally, effectively, efficiently, and in accordance with established standards, across staffing, scheduling, inventory, and member experience
Oversee member experience and collaborate with the studio team to achieve or exceed NPS & revenue targets
Drive practice productivity through KPIs and performance goals and work with leaders to make adjustments
Be present on the floor in the studio to direct and manage performance real-time
Interact with members to gain real-time feedback of their visit and address member complaints in a timely and compassionate manner
Lead studio team onboarding, training, and meetings, focused on studio performance, building alignment, culture, & collaboration
Partner with the People Team on hiring, retention, and performance management
Ensure compliance and organization of the studio through regular walk-throughs to address any concerns
Manage all staff schedules to optimize the member experience, align with volume expectations and meet studio performance targets

Skills

Team Leadership

Staff Management

Operations Management

Staff Scheduling

Inventory Management

Performance KPIs

NPS Optimization

Member Experience

Onboarding

Training

Hiring

Retention

Compliance

Tendo

Soft exoskeleton gloves for grip assistance

About Tendo

Tendo develops a soft exoskeleton in the form of a robotic glove that helps users grip and release objects more easily. This glove is designed for individuals who may need extra strength and dexterity, such as those with physical disabilities or older adults. It operates using intelligent sensors that provide artificial strength, allowing users to perform daily tasks with greater independence. Unlike other assistive devices, Tendo's glove focuses on enhancing the functionality of one or two fingers, making it lightweight and easy to wear. The company stands out by directly selling to consumers and partnering with healthcare providers, aiming to improve the quality of life for its users. Tendo's goal is to empower individuals by providing practical solutions that enhance their daily living.

Lund Municipality, SwedenHeadquarters

2020Year Founded

$353.1KTotal Funding

EARLY_VCCompany Stage

Robotics & Automation, HealthcareIndustries

1-10Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Paid Holidays

Company Equity

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Risks

Emerging startups increase competition in the assistive technology market.

Rapid tech advancements may render Tendo's products obsolete without innovation.

Potential EU regulatory changes could raise compliance costs for Tendo.

Differentiation

Tendo's robotic glove uses intelligent sensors for intuitive grip assistance.

The glove's lightweight design enhances wearability and daily usability.

Tendo focuses on direct sales and healthcare partnerships for market penetration.

Upsides

Growing interest in wearable health tech boosts demand for Tendo's products.

AI integration enhances the glove's adaptability and user experience.

Europe's aging population increases demand for assistive technologies like Tendo's.

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